Melissa Chapman Email & Phone Number

Millsboro, DE, US

• Write blogs, sales pages, landing pages, and email sequences which reflect the brand voice and drive readers toward specific calls to action.
• Facilitate a growing, vibrant online community designed to support members in all facets of life through raw, vulnerable conversations.
• Support Founder in development of, and enrollment in, a new life coaching curriculum catered toward mid-career professionals struggling with burnout.
• Manage all communications with guests for the… Show more
• Manage all communications with guests for the Cultivate Your Joyful Life podcast, including booking recordings and writing interview questions to ensure a smooth recording experience for all and a compelling guest.

• OVERVIEW: I work with a diverse range of small businesses and startups, providing strategic support in communications, community management, mindset coaching, and course development. My clients have included life and.
• Coach… Show more OVERVIEW: I work with a diverse range of small businesses and startups, providing strategic support in communications, community management, mindset coaching, and course development. My clients have.
• Coach students on how to manage their mindset while navigating the job search process.
• Provide strategic thinking and creative problem solving to enhance the features of Workhap's online courses.The VICI Language Academy (Oct 2023 - Feb 2024):
• Developed a marketing and recruitment plan to begin operations in the U.S. market, including recommendations on target geographic locations, schools, educational counselors, online advertising, and in-person events.
• Designed & recorded a three-module mindset training course for a public agency to help their foreign staff be better equipped mentally to effectively communicate in English while working in a high stress job.Human At.

Washington D.C. Metro Area

• Created a coaching business based on the revolutionary concept that communicating in another language is more than learning vocabulary, grammar, & using appropriate pronunciation. It's also a mindset of being able to.
• Coached dozens of clients toward reaching their English communication goals resulting in them receiving… Show more Created a coaching business based on the revolutionary concept that communicating in another language.
• Coached dozens of clients toward reaching their English communication goals resulting in them receiving job interviews, job offers, and other leadership opportunities.
• Developed all digital marketing content resulting in 5-6 weekly touch points via social media; wrote all email marketing copy sending on average 2-3 email newsletters per week to an engaged email list of several.
• Created online curriculum for two online courses that were held live and then sold as recordings as a low-price offer. Show less

Washington, DC

• International Language Institute | Sept - Oct 2018International Center for Language Studies | July - Sept 2018One World Language | Sept 2019 - Sept 2020Hired as a contracted English Language Instructor (ESL) for.
• Designed and led conversation groups that helped students intentionally practice the skill of having conversation in another language and knowing what is culturally appropriate when engaging with… Show more.
• Designed and led conversation groups that helped students intentionally practice the skill of having conversation in another language and knowing what is culturally appropriate when engaging with Americans.
• Created teaching materials and activities for a four-week course for upper intermediate learners that enhanced their reading, writing & listening skills.
• Increased students cultural awareness by educating them on American traditions and behaviors, as well as facilitated field trips to culturally relevant sites and activities. Show less

Washington D.C. Metro Area

• Worked for one of Britain's top-ranked universities as part of their internationally-based team. Hired to develop and manage key external relationships and lead initiatives to support study abroad and graduate program.
• Developed and implemented marketing strategies to recruit roughly 600 study abroad students and 400 postgraduate students… Show more Worked for one of Britain's top-ranked universities as part of their.
• Developed and implemented marketing strategies to recruit roughly 600 study abroad students and 400 postgraduate students annually in the U.S. and Canada.
• Coordinated and engaged in frequent visits to partner institutions, attended numerous education expos and conferences, and delivered public presentations to enhance external relationships and promote King’s as a study.
• Collaborated remotely with multiple teams across the College regarding course advisement, scholarships, financial aid, and the student visa process to support prospective student needs and ensure successful student.

Washington D.C. Metro Area

• In this role I supported AU's School of International Service student population who participated in study abroad and exchange programs. In addition, I was responsible for maintaining partnerships with international.
• Managed relationships with 16 international partner universities ensuring that student exchange balances were properly maintained, agreements between… Show more In this role I supported AU's School of International.
• Managed relationships with 16 international partner universities ensuring that student exchange balances were properly maintained, agreements between institutions were upheld and a positive working relationship was.
• Recruited and supported 300 SIS students and 25 international students annually throughout the advisement, application and enrollment process across 22 unique international programs.
• Developed and oversaw the Global Networks Program which is comprised of 11 students who fill two unique roles designed to aid in the recruitment for all SIS international programs, as well as to provide mentoring.
• Created content for numerous print and online publications for the Office of International Programs to maintain and in some cases, increase the number of students opting to study abroad as part of their graduate degree.

Washington D.C. Metro Area

• I was hired by AU's Kogod School of Business to serve as lead recruiter for a portfolio of six Master’s degree programs and to represent the school at external recruiting events. Selected achievements include:
• Promoted all MS programs via numerous recruitment activities, such as on and off campus open house events, graduate school fairs, and bi-weekly online information sessions ensuring adequate enrollment numbers were met.
• Effectively advised prospective students on… Show more I was hired by AU's Kogod School of Business to serve as lead recruiter for a portfolio of six Master’s degree programs and to represent the school at external.
• Effectively advised prospective students on program options and benefits, as well as the admissions and application process.
• Evaluated approximately 500 applicant files and made admissions decisions in collaboration with the MS Program Directors.
• Developed and managed an MS Ambassador program to facilitate engagement between 16 Ambassadors and the prospective and admitted student communities.

Washington, DC

• Worked in a U.S.-based office on behalf of Australia’s #1 ranked university. Hired to represent the university in the U.S. and Canada as it related to alumni engagement, student recruiting, university profiling, as.
• Strategically advised 9 Faculties (i.e. schools) within the University on marketability of their degree programs in North America and best practices for… Show more Worked in a U.S.-based office on behalf of Australia’s.
• Strategically advised 9 Faculties (i.e. schools) within the University on marketability of their degree programs in North America and best practices for in-country recruitment activities.
• Represented the University at hundreds of events within the United States and Canada such as recruitment fairs, alumni gatherings, networking opportunities, college visits, and as a panelist and guest speaker at.
• Advised several hundred prospective students on degree options and overall fit of the University to meet their career goals. Show less

Syracuse, NY

• Conducted peer institution benchmarking in areas such as civic engagement and sophomore experience programs.
• Co-taught five week Resident Advisor training course as part of interview process for potential Resident Advisors.
• Assessed feedback from Professional Staff training, identified quality improvements for training, and assisted in the creation of learning outcomes for each training session.
• Compiled feedback from Resident Advisors regarding their mid-year… Show more
• Compiled feedback from Resident Advisors regarding their mid-year training, provided results and recommendations to session presenters.
• Analyzed ten years of accumulated assessments pertaining to South Campus housing concerns and compiled results into a formal document to be referenced by Residence Life staff for future South Campus improvements. Show.

Syracuse, NY

• Collected on customer past due accounts and monitored customer account balances.
• Identified, analyzed and resolved customer issues.
• Responsible for building and maintaining a first-rate rapport with Carrier’s internal and external customers by providing excellent customer service.
• Developed a training class and taught a group of international new hires on collection techniques, job responsibilities and required computer programs for a departmental outsourcing… Show more
• Developed a training class and taught a group of international new hires on collection techniques, job responsibilities and required computer programs for a departmental outsourcing project.
• Created and implemented a lunch and learn program for employees to acclimate personnel to the organization and provide resources to develop and enhance their non-technical skills. Show less

Syracuse, New York Area

• Supported the payroll process.
• Prepared billing invoices for accounts payable processing.
• Created and prepared documents and training manuals for various departments.

Syracuse, New York Area

• Provided daily supervision of client associate activities and time scheduling.
• Ensured appropriate cash supply, order currency, prepare currency shipments and control cash in vault.
• Distributed daily cash to client associates.

Ms, Higher Education

Mba, Business Administration

Ba, Psychology & French

Study Abroad