Michael Chevrette Email & Phone Number

New York, United States

Baltimore, Maryland, United States

United States

Exponent Partners builds technology for social change by focusing on programs, outcomes, and impact. A Salesforce.org Premium partner, we work with nonprofits in human services, education, and philanthropy organizations. We are also the developers of Exponent Case Management app on the Salesforce AppExchange.

United States

Greater Boston Area

Northboro, Ma

Greater New York City Area

- Achieved 100% error-free migration of data to Salesforce platform by leading pre-migration analysis of council legacy data to insure destination mappings and requirements were met. - Initiated consulting sessions with councils around the country to confirm query process and mitigate risk against incomplete data sets for simulation runs and go live migration.- Participated in the development and deployment of cloud-based database and reporting solution for data quality.-… Show more - Achieved 100% error-free migration of data to Salesforce platform by leading pre-migration analysis of council legacy data to insure destination mappings and requirements were met. - Initiated consulting sessions with councils around the country to confirm query process and mitigate risk against incomplete data sets for simulation runs and go live migration.- Participated in the development and deployment of cloud-based database and reporting solution for data quality.- Researched, tested and implemented new support ticketing and knowledge base system.- Authored training materials and led web-based training sessions. Show less

Fanwood, Nj

- Maintained, updated and optimized RCRC database- Resolved hardware, software and internet related issues for Center- Coordinated nationwide survey of members via phone, email, web and printed forms- Facilitated web services, updated online presence.

Clermont, Florida

- Develop curriculum and lead trainings – including webinar, video and on-site classrooms - Produce and build video tutorial library for new users, to reinforce training materials, and for advance database functions- Identify and manage process improvements, research and implement solutions and manage the necessary resources- Initiated implementation of central database sever from 40+ copies around the state increasing data quality and real-time access for satellite offices while… Show more - Develop curriculum and lead trainings – including webinar, video and on-site classrooms - Produce and build video tutorial library for new users, to reinforce training materials, and for advance database functions- Identify and manage process improvements, research and implement solutions and manage the necessary resources- Initiated implementation of central database sever from 40+ copies around the state increasing data quality and real-time access for satellite offices while reducing redundant data entry- Establish systems for data input/output flow and database server security policies- Analyze existing software technologies for process efficiencies and recommend new technologies or update processes to increase productivity and reduce work-time loss- Lead department work flow planning to best use staff experience and abilities - Demonstrate technical and administrative leadership, with particular skills in budgeting, planning and supervision- Evaluate volunteer background checks and determine approval; maintain confidentiality with sensitive files- Manage day-to-day mail server, network administration and desktop support duties in Clermont office- Research and implement hardware and software solutions for Program, Operations, Executive and Development departments as requested Show less

- Deliver timely solutions to end-users of custom database software licensed by human service agencies, athletic, health care, civic organizations, and museums via phone, email and new/social media (webinars, Facebook, user forums)- Diagnose and troubleshoot customer implementation, including installation, integration and data migration related to hardware, software and network connectivity- Write new documentation and editorial support for new content and updates to user… Show more - Deliver timely solutions to end-users of custom database software licensed by human service agencies, athletic, health care, civic organizations, and museums via phone, email and new/social media (webinars, Facebook, user forums)- Diagnose and troubleshoot customer implementation, including installation, integration and data migration related to hardware, software and network connectivity- Write new documentation and editorial support for new content and updates to user manuals- Develop training curriculum and lead classroom sessions for administrators and end-users- Manage webinar curriculum, lead sessions for diverse user groups in multiple software packages- Evaluate, test and provide QA clearance for deployment of new versions of database software- Maintain, analyze and report customer support history- Manage hardware, software, telephone and networking issues in remote office environment- Develop and lead targeted sales demonstrations to prospective clients highlighting the use and benefits of software product- Select member of high-level support team at multiple Special Olympics National and World Games Show less

- Perform upgrades, software and driver installation and essential desktop troubleshooting- Established centralized systems through migration and updating of remote access software for statewide users- Network administrator for state office- Exchange and SMTP administrator- Evaluated, implemented and customized athlete database software- Established training program for staff on desktop applications, led select training sessions on desktop applications- Configured, and… Show more - Perform upgrades, software and driver installation and essential desktop troubleshooting- Established centralized systems through migration and updating of remote access software for statewide users- Network administrator for state office- Exchange and SMTP administrator- Evaluated, implemented and customized athlete database software- Established training program for staff on desktop applications, led select training sessions on desktop applications- Configured, and installed new PCs to area and section offices throughout the state- Provided desktop hardware/software support to 15+ end-users in state office- Provided phone support and on-site support to 20+ end-users in field- Webmaster for 5 domains; created and redesigned websites to establish and enhance online presence- Researched and recommended hardware and software purchases Show less

Ba, History

Activities and Societies: Phi Alpha Theta

High School

Triple Star Ranger, 470 Badges