I am a Quality Assurance Tester at Great Lakes Reality Labs, a leading company in the field of digital radiography and intraoral cameras. I have a certificate in Tech Sales, Lead Generation, and Closing Skills from Careerist Tech, and a Sales Engineer/Solutions Engineer Certification from Careerist. I have over eight years of experience in software testing, quality assurance, and technology sales.In my previous role as a Quality Assurance Analyst at Trane Technologies, I maximized sales of practice management software, digital radiography, intraoral cameras, computer hardware, and lasers. I provided a total solution based on the customer's specific needs and answered all technology-related questions. I generated leads and referrals from satisfied customers for new consumers or new businesses to service. I also participated in design and management of project scopes ranging from $35,000 to $1,200,000, and performed project management. I achieved a 95% satisfaction rating from customers surveyed after receiving assistance, and received a merit raise for my strong attention to detail, exemplary service, and team-player attitude. My core competencies include software testing and quality assurance, sales process knowledge and lead generation, project management and cost-benefit analysis, digital marketing and prospecting, communication and interpersonal skills, and photography and editing. I am passionate about delivering high-quality products and services to customers, and solving complex problems with innovative solutions. I am always eager to learn new skills and technologies, and to collaborate with diverse and talented teams. My goal is to work in a service-oriented position with a challenging, creative, and stable environment that allows me to grow and contribute to the company's success.