• Responsible for the sales, delivery, and organisation of the company. • Managing the full sales cycle of property lettings and management by liaising and working closely with both our clients and agencies • Lead generation, converting initial enquiries into paying clients• Carrying out viewings and upselling properties • Business development, onboarding new clients and account managing a portfolio of existing clients• Sourcing and negotiating the best possible prices available on the market • Carrying out cold/ warm sales and business development calls • Building relationships with clients to develop relations and ensure repeat business • Managing weekly and monthly performance reporting and using this information to set up KPI’s and targets within the team • Won most innovative investment start-up (2022) by Greater London Enterprise Awards• Revenue over £100,000 in sales within 18 months (2021 – 2022)

• Supervising daily tours and teams of both tour guides and concession staff • To be responsible for delivering against sales targets and agreed KPI’s• Report on sales progress, creating and maintaining relevant sales report, trends and opportunities.• Develop, plan and deliver a successful always on tourism-focused sales strategy• Working with third party partners, the Marketing team, Commercial Manager Attractions and Events & Head of Attractions and Events.• Input scalable ideas to improve customer traffic• Responsible for the training and development for both new and existing staff member• Proactively build strong working relationships within internal and external departments, building relationships and integrating organisational processes.

- Lead in business development and company scaling.- Nominated for TOP 10 Start Up in 2019 by British Business Awards 2019- Lead in developing system to connect licenced drivers with airport customers- Led company to seed investment funding stages pitched for Google Business- Liaising with customers and drivers to ensure jobs were matched and completed

www.multiletsservices.acnshop.eu• Ensure clients are satisfied with their savings.• Ensure my organisation are doing the same.• Mentor and develop future leadersOwn a franchise within the firm and building a huge connection and customer base throughout multiple cities within the UK at present. Work with over 170 major companies around 25 countries in the world reducing household bills.At its peak the organisation had grown over 100 business owners within my distribution with multiple Executives created across 3 Countries (United Kingdom, Norway & USA)

• Lead generation, converting initial enquiries into paying clients• Carrying out viewings and upselling properties • Business development, onboarding new clients and account managing a portfolio of existing clients• Sourcing and negotiating the best possible prices available on the market • Carrying out cold/ warm sales and business development calls • Building relationships with clients to develop relations and ensure repeat business • Managing weekly and monthly performance reporting and using this information to set up KPI’s and targets within the team

• loading of baggage to and from the aircraft hold and the baggage belt• sorting of baggage for the correct flight• manual handling• marshalling of disembarking and embarking passengers to/from the terminal building when necessary• maintaining a safe working environment• positioning steps to aircraft• driving various aviation vehicles such as electric tugs, aircraft steps etc.