Christopher Torres Email & Phone Number

Yonkers, Ny, Us

- Joined organization at 33 NY club locations and now successfully manage /support 70 + locations (NY/Bos/Cali/HI) from buildout, presale to opening- Hands-On: Implemented/Upgraded all PF Supreme LLC Corporate office infrastructure which included: Lift/shift towards Cloud based solutions within multiple departments (HR, Accounting & Operations), Microsoft Licensing Audit, Office 365 licensing standardization. Microsoft Great Plains (lift/shift) Microsoft Teams, OneDrive & SharePoint adoption- Hands-On: Managed and successfully implement Cisco Meraki Firewall/Wireless standardized technologies for 40 locations prior towards Planet Fitness Franchisor mandatory managed service provider Cerdant Firewall, AeroHive, DeepBlue/Ruckus standardization - C-Level, Corporate & Club Level Hands-on Desktop Support: responsible for all hardware support items including: installing, diagnosing, repairing, and maintaining/upgrading all PC hardware and peripherals to ensure optimal performance and security- Responsible for all in "club & member facing" technology which includes: Vendor Management, POS/PCI/PII Compliance, Firewall & Network Management, Wireless (Cisco Meraki, Ruckus), Windows Intune & Microsoft 365 licensing/management, California & Hawaii.

It is a focal point with a goal on self protection. It is influenced by skill sets that are quick to acquire, enabling and increasing your success for personal safety. It is bound by no one ideology with overall growth in mind. We will allow you to question, dissect and test the information we present. This will allow you to create and determine your own definition of personal protection.If we're not growing, we're not winning

Niagara Falls, Ny, Us

Experience in the design, implementation, and support of high impact, high company investment, mission critical projects in unstructured environmentsStrong interpersonal skills including the ability to develop effective working relationships with others, a demonstrated customer focus, teamwork skills, and a willingness to share technical and business knowledge with team members.Ability to mesh well with existing senior management by being a good listener, team builder and advocate of the IT vision. Worked with senior management to establish strategic direction, operating policies, and to aid in major project planning.

Niagara Falls, Ny, Us

Develop and implement all IT Policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provisionsLead IT department operational planning, including fostering innovation, planning and prioritizing projects and organizing and negotiating the allocation of resourcesAbility to benchmark, analyze, report on and make recommendations for the improvement and expansion of the IT infrastructure and IT systemsLead the organization’s focus on technology security with an emphasis on security of data, Infrastructure design/build,Maintain Data Center room environment in accordance with service level agreements,Maintain Software license compliance. Manage IT staff and support internal and external user community. Mentored and trained staff

Niagara Falls, Ny, Us

Proactive approach towards identifying potential problems within the network infrastructure (e.g. proactive server monitoring and maintenance, periodic health checks)Report directly to Information Technology ManagerDevelop network implementation plans to ensure consistent, reliable and predictable customer services experiences. Implement proven, standardized network solutions, including servers, remote networking, e-mail, web, DNS,Liason with 3rd party vendors for outsourced projects Installed and maintained network infrastructure, including hubs, switches, routers and firewallsUpdate anti-virus software, as required. Performed server repairs and server-based software installations. Maintained detailed working knowledge and documentation of customer business and technical environment to evaluate how user requirements are being met and provide recommendations for future improvements in support of customer needs. Independently develop project proposals and project plans, manage projects within agreed parameters, and provide regular status updates. Train and assist personnel in maintenance of sound practices in daily functioning of organization. Provide training to staff to perform new and/or complicated technical tasks.

Niagara Falls, Ny, Us

Performed network equipment maintenance and upgrades on Windows NT, Windows 2000, Windows 2003 Server STD ED & Windows 2003 Server Data Center Edition, Manage internal/external DNS, DHCP, Remote AccessPerformed network/system monitoring tasks, Maintain Data Center environment, Manage PIX Firewall\VPN, creation of VLAN. User/Security management design and implementation. Knowledge of HTML, PHP, ASP, Perl, JSP, scripting languages

New York, Ny, Us

Systems Administration – Troubleshooting and support/including Server uptime and systems maintenance: after-hours and weekends, install new software releases, system upgrades, evaluate and install patches, resolve software related problems. Perform system backups and recovery. Maintain data files and monitors system configuration to ensure data integrityCitrix MetaFrame XP Administration - Maintain Server Farm for connections with East/West Coast Offices and Remote users with use of Proprietary Accounting softwareLotus Notes Administration/Support - Monitor/Maintain Domino R5 Servers Messaging Infrastructure, Mail routing/Replication. Intranet/Extranet Administration, Projec Trak Help Desk Ticketing Software, GWI Asset tracking software, Creating user IDs, installing and configuring Notes clients, recovering lost passwords, changing account names, helping with access problems. Group List maintenance, Creation and updating of Mail-in Databases, tracing network failures, monitoring disk usage, Database Security and Troubleshooting, Provide local and remote end user support for Lotus Notes R6.5Project Management – Knowledge and Understanding of the five processes - Initiating, Planning, Executing, Controlling and Closing - and the Nine Knowledge areas - Integration, Scope, Time, Cost, Quality, HR, Communication, Risk, Procurement. Managed the communication between functioning teams, including vendors, Information Technology departments (Infrastructure, Development, Technical Services) toward the successful delivery of projects.Regional Desktop Support – Training of all new hires, setup standardization of workstations and laptops ensured network connectivity, and installed and tested hardware and software.Supported users remotely with Timbuktu and AT&T’s VNC product line. Video Conferencing (Polycom) setup and supportEnsure requests are being addressed and appropriately prioritized

Master Certificate, Is/It Project Management

Certificate In Computer And Network Techologies, System, Networking, And Lan/Wan Management/Manager

Life Experience - Failed My Way To Success, Fail Forward Fast