• Collaborated with 12 departments while leading budgeting, forecasting, and financial reporting efforts for $398 million annual operating and capital improvement budget• Improved culture through collaborative leadership, leading to a year-over-year increase in scores on 66% of the questions on the department's annual employee engagement survey• Led citywide technology assessment and creation of new IT strategic plan, leading to $7 million in additional IT funding, the establishment of a new IT governance process, and the creation of a new IT Department• Worked with the Finance, Audit, & Budget Committee and City Council to increase emergency reserves by $4.9 Million, or 32%, establish a minimum operating reserve of 13%, and to implement a strategic approach to accelerate the paydown of $190 million in unfunded pension liabilities • Oversaw the refinancing of $128 million dollars in bonds, yielding future cash savings of $26 million• Managed citywide scoping, RFP development, discovery, selection, and contract negotiations for new ERP system (HCM & Financials), leading to contract award in November 2022

• Implemented policy direction from City Council while overseeing day-to-day operations of a full-service city with an annual budget of $5 million and 27 employees• Orchestrated the City's recovery and disaster mitigation projects after 28% of the City's homes flooded during Hurricane Harvey, by building relationships and collaborating with residents, local businesses, elected officials, special districts, other cities, the local county, and various federal and state agencies• Developed long-term forecasting model to provide financial insights to help guide key decisions regarding budgeting, proposed regulations, economic development agreements, and debt issuances • Created cost-of-service model and worked with City Council to update utility rates to generate additional revenue for new positions and to fund critical preventative maintenance for the City's water and wastewater infrastructure • Selected and implemented a new ERP system, improving customer satisfaction with online payment portal; reducing processing time for payroll, billing, and bank reconciliations; and improving internal controls

• Utilized advanced Excel capabilities to convert ERP-generated reports into the required schedules for the $38 million annual budget, leading to more than a 33% reduction in the time required to create the budget document• Headed the development and implementation of the Lake Jackson Economic Development Corporation’s strategic plan, including the creation of a website and other marketing materials• Managed financial analysis projects for debt issuances, revenue, utility rates, and proposed legislation, including presenting findings and recommendations to City leadership• Created and implemented new customer service award program, further amplifying the organization’s focus on providing exemplary customer service

• Developed new paid parental leave policy, enhancing employee morale and retention • Mentored personnel generalists to help increase their knowledge and to work towards achieving professional certifications

• Coordinated the work of 12 analysts, covering 35 departments, to streamline financial reporting processes for an organization with a $2.4 billion annual budget• Led SAP modification project to provide regular projections for personnel costs, created training materials, and then delivered training, resulting in a 90% reduction in staff time to complete personnel projections• Supported the creation and testing of a new budget-to-actual reports within SAP, reducing system processing time in some instances from hours to minutes• Assigned to help the Police Department stay under budget; accomplished goal by working with department to design a financial model to track and forecast the expenditures for its 2,900+ employees • Streamlined budget development processes using Microsoft Access to distribute budget requests forms via an email that automatically populated the requested information into a single database

• Work with 48 graduate students to help improve their critical thinking, writing skills, and understanding of public management theory

• Audited Missouri’s automobile sales tax records resulting in a credit of $14,500+• Designed residential welcome packets facilitating a positive relationship between the city and residents • Produced commercial welcome packet introducing businesses to the city and its zoning regulations • Researched and performed salary comparison for all FTE positions; benchmarked against 10 other cities

• Supervise and coordinate multiple projects at a time• Responsible for meeting the maintenance needs of 13 departments

• Created new organization wide Emergency Operation Plan• Updated performance evaluation process and created new personnel evaluation forms• Reconciled bank statements to correct problems with merchant account

• Created a program to help onboard 15 to 25 interns per semester• Developed and coordinated monthly training events that increased the commitment of the other interns through an increased understanding of the organizations vision• Increased the flow of knowledge from former interns to current interns by creating a mentor program