Michael Coon Email & Phone Number

Los Angeles, CA, US

Hudson Oaks, Texas, US

Ventura, CA, US

• Collaborated with 12 departments while leading budgeting, forecasting, and financial reporting efforts for $398 million annual operating and capital improvement budget
• Improved culture through collaborative leadership, leading to a year-over-year increase in scores on 66% of the questions on the department's annual employee engagement survey
• Led citywide technology assessment and creation of new IT strategic plan, leading to $7 million in additional IT funding, the establishment of a new IT governance process, and the creation of a new IT Department
• Worked with the Finance, Audit, & Budget Committee and City Council to increase emergency reserves by $4.9 Million, or 32%, establish a minimum operating reserve of 13%, and to implement a strategic approach to.
• Oversaw the refinancing of $128 million dollars in bonds, yielding future cash savings of $26 million
• Managed citywide scoping, RFP development, discovery, selection, and contract negotiations for new ERP system (HCM & Financials), leading to contract award in November 2022

• Implemented policy direction from City Council while overseeing day-to-day operations of a full-service city with an annual budget of $5 million and 27 employees
• Orchestrated the City's recovery and disaster mitigation projects after 28% of the City's homes flooded during Hurricane Harvey, by building relationships and collaborating with residents, local businesses, elected.
• Developed long-term forecasting model to provide financial insights to help guide key decisions regarding budgeting, proposed regulations, economic development agreements, and debt issuances
• Created cost-of-service model and worked with City Council to update utility rates to generate additional revenue for new positions and to fund critical preventative maintenance for the City's water and wastewater.
• Selected and implemented a new ERP system, improving customer satisfaction with online payment portal; reducing processing time for payroll, billing, and bank reconciliations; and improving internal controls

• Utilized advanced Excel capabilities to convert ERP-generated reports into the required schedules for the $38 million annual budget, leading to more than a 33% reduction in the time required to create the budget document
• Headed the development and implementation of the Lake Jackson Economic Development Corporation’s strategic plan, including the creation of a website and other marketing materials
• Managed financial analysis projects for debt issuances, revenue, utility rates, and proposed legislation, including presenting findings and recommendations to City leadership
• Created and implemented new customer service award program, further amplifying the organization’s focus on providing exemplary customer service

• Developed new paid parental leave policy, enhancing employee morale and retention
• Mentored personnel generalists to help increase their knowledge and to work towards achieving professional certifications

San Antonio, Texas, US

• Coordinated the work of 12 analysts, covering 35 departments, to streamline financial reporting processes for an organization with a $2.4 billion annual budget
• Led SAP modification project to provide regular projections for personnel costs, created training materials, and then delivered training, resulting in a 90% reduction in staff time to complete personnel projections
• Supported the creation and testing of a new budget-to-actual reports within SAP, reducing system processing time in some instances from hours to minutes
• Assigned to help the Police Department stay under budget; accomplished goal by working with department to design a financial model to track and forecast the expenditures for its 2,900+ employees
• Streamlined budget development processes using Microsoft Access to distribute budget requests forms via an email that automatically populated the requested information into a single database

• Work with 48 graduate students to help improve their critical thinking, writing skills, and understanding of public management theory

• Audited Missouri’s automobile sales tax records resulting in a credit of $14,500+
• Designed residential welcome packets facilitating a positive relationship between the city and residents
• Produced commercial welcome packet introducing businesses to the city and its zoning regulations
• Researched and performed salary comparison for all FTE positions; benchmarked against 10 other cities

Provo, UT, US

• Supervise and coordinate multiple projects at a time
• Responsible for meeting the maintenance needs of 13 departments

• Created new organization wide Emergency Operation Plan
• Updated performance evaluation process and created new personnel evaluation forms
• Reconciled bank statements to correct problems with merchant account

Utah, US

• Created a program to help onboard 15 to 25 interns per semester
• Developed and coordinated monthly training events that increased the commitment of the other interns through an increased understanding of the organizations vision
• Increased the flow of knowledge from former interns to current interns by creating a mentor program

Master Of Public Administration (Mpa), Local Government And Finance

Bachelor Of Science, Ob/Hr Emphasis