Marcus Pong Email and Phone Number

• Day-to-day liaising with customer relationship representatives, sellers and regional managers to ensure smooth operations of IBM’s short turn-around-time processes • Focal for the transition of the security deposit process from different functiono Work with team leader to create desk procedures o Follow up with the transition to ensure the process is functioning as required• Communicate closely with the team to resolve underlying issues and identify process… Show more • Day-to-day liaising with customer relationship representatives, sellers and regional managers to ensure smooth operations of IBM’s short turn-around-time processes • Focal for the transition of the security deposit process from different functiono Work with team leader to create desk procedures o Follow up with the transition to ensure the process is functioning as required• Communicate closely with the team to resolve underlying issues and identify process enhancemento India’s infrastructure requires a lot of paperwork, we strive to minimize manual handling of documents to decrease human error• Participated in fun & education committeeo Involves event and education planning which allowed committees’ to network with people outside of their usual job scope Show less

I assisted in managing the inventory levels and performing administrative functions such as supplier liaison.