Chris Stone Email & Phone Number

United Kingdom

My role is to ensure that we enhance the lives of not only our patients but all of their friends, family and colleagues through better hearing.Specializing in combining the latest in hearing solutions with uncompromising customer service. www.thehearingclinicuk.co.ukwww.earwaxremovaluk.co.ukwww.tinnitustreatmentclinic.co.uk

Global

Market leaders in online hearing aid retail providing the highest quality hearing aids at world beating prices

Global

We help small business owners who are struggling, stuck or just not growing as fast as they would like and help them to implement proven and tested strategies and tactics so they can instantly attract more clients and make more money than ever before. Our proven E-learning system coupled with face to face consultations provides SME businesses with all the tools required to create a market dominating position.

Glasgow, United Kingdom

We invest in businesses with untapped potential which might have hit a trading dip during the recession. We also help owners exit their business who are either retiring or frustrated with it. Particular interest in healthcare sector - retail and service.

Wellington - Nationwide - New Zealand

Previously successful in Sales and Business Development for a rival company and contracted in to modernise/develop Triton as a customer focused, market leading organisation.Major contribution to changes in company shape in terms of not just its customer face but also products, channels to market, service quality and responsible for creating partnerships with other similar local and national non competing companies.Enhancement of Triton business model from improving lead generation, conversion rates, average sales values and repeat business through imparting knowledge and experience gained from highly competitive European and Australian markets.Selected to research, test, approve and roll out the latest equipment’s and strategies with a goal to differentiate Triton from competitors in the New Zealand hearing industry.Training clinical staff on consultative selling skills, product demonstration, follow up and rehabilitation - setting new benchmarks for clinical performance and service delivery in the New Zealand industry.Triton Hearing Clinics Ltd has effectively differentiated its self in the New Zealand marketplace and is positioned at the top in terms of clinical best practice and outstanding client experience with a 98% total satisfaction rating from customers. Triton has also been growing at a rate of 35% YoY and has outstripped all its national rivals in terms of growth at a time of economic uncertainty and massive regulatory changes.

Wellington New Zealand

Leader and facilitator of Wellington Business Mastermind.I created a forum for bringing together business owners and managers to share, discuss and solve business problems.As a group we brainstorm opportunities and offered advice and suggestions to allow other members to accelerate success and achieve their business and individual goals.Areas of speciality - Goal planning, business strategy (off-line and online), marketing, team building and people management, service delivery, joint ventures.

Wellington - Royal Port Nicholson Club

Australia

Initially sought employment for overseas experience with Bay Audiology after selling family run business in the UK, completing the handover to Amplifon UK Ltd and posted to small clinic in New Plymouth. Rapidly doubled the clinic turnover, making New Plymouth Number 1 in annual awards and rose to highest grossing Hearing Aid Dispenser in company network of 75 clinics. Cherry picked after 11 months to head up training department in sister company Bay Audio Australia Ltd after the New Zealand business was acquired by Amplifon Ltd.Made numerous and effective interventions in business development, culture and methodology.Conceived, scoped and project managed the company’s first in house training department alongside training writer. Creating bespoke training packages for initiating new recruits and up-skilling existing staff, both front and back of clinic.Refined clinical processes with goals to achieve higher conversion rates and improved sales values. Successfully coached, trained and up-skilled clinical team on consultative selling skills.Amended, developed and conceived marketing and lead generation activities with extreme focus on high ROI. Refined early call centre activity, shaped people culture and training, constantly improved to reflect technology changes and increasingly responsive product offering.Worked closely with other senior managers, area managers and team leaders through change management process.

New Plymouth - New Zealand

See above position with Bay Audio Australia

Scotland, England, Spain, Gibraltar

Former Director of family owned Audiology business with clinics spanning 4 countries.Responsible for commercial planning, strategic direction and senior manager in leadership team responsible for the entire business development engine within a competitive B2C service sector.A 3rd generation Audiologist and extensively trained from the ground level up in all aspects of hearing device provisioning and clinic management - I always strive to offer first class advice and aftercare. Hearing and Electrical Appliances Ltd has always had an enviable reputation and was extremely well positioned for acquisition by Amplifon UK Ltd in December 2007. I was responsible for continuation of service over the next 12 months and provided a smooth transition to the new business owners.

Growth Advantage Programme, Entrepreneurship/Entrepreneurial Studies

Strathclyde Universities Hunter Centre for Entrepreneurship's flagship Growth Advantage Programme. This provides a unique opportunity.

Diploma, Hearing Device Prescription And Fitting, Diploma

Registered Hearing Aid Audiologist - Rhad, Hearing Aid Audiology

Hnd, Mechatronic Egineering

Education record