As a Team Leader at Co-op, I lead a team in a fast-paced food retail environment, ensuring smooth operations and maintaining high team morale. I provide guidance, support, and coaching to team members, fostering a positive work culture and encouraging professional development. I also oversee the delivery of exceptional customer service, ensuring customer satisfaction and loyalty.With a Master's degree in Business Analytics and Big Data from the University of Liverpool, and a background in Human Resources Management, I have a strong expertise in data analysis, visualisation, and reporting using tools such as Tableau, QlikView, and Excel. I have applied my skills to deliver cost savings, process improvements, and data-driven insights for various projects in the supply chain industry, reducing costs by 10% (150 million USD) using big data. I am skilled in leading cross-functional teams, collaborating with stakeholders, and implementing innovative solutions. I am an effective communicator with a passion for problem-solving and a drive for continuous improvement. I am certified in various data analytics and decision-making courses, and proficient in Microsoft Office, SQL, and programming languages such as R.
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Data Co-Ordinator - Data IntegrityCo-OpLiverpool, Gb
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Team LeaderCo-Op May 2023 - PresentBentham, England, United Kingdom• Lead a team in a fast-paced food retail environment, ensuring smooth operations and maintaining high team morale.• Provide guidance, support, and coaching to team members, fostering a positive work culture, and encouraging professional development.• Oversee the delivery of exceptional customer service, ensuring customer satisfaction and loyalty.
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Brand AmbassadorN2O Dec 2022 - Apr 2023Liverpool Street, England, United Kingdom• Organised and executed successful in-store demos, providing over 2,000 free samples of new products to potential customers and increasing brand awareness by 40%.• Engaged with more than 10,000 customers to understand their needs and preferences, gathering valuable feedback, and effectively communicating it, including procedure documentation, to relevant stakeholders. -
Senior Business AnalystFord Motor Company Sep 2021 - Aug 2022IndiaResponsible for analysing procurement data, optimising supply chain processes, and collaborating with stakeholders to enhance efficiency and cost-effectiveness in sourcing and procurement activities.* Conducted thorough interviews with managers to identify key business needs, resulting in the development of 10 new project proposals and use cases that addressed these needs and led to a 15% increase in client satisfaction.* Reviewed system operations and identified areas for improvement, leading to the implementation of streamlined processes that reduced operational costs by 10% and increased overall efficiency by 20%.* Facilitated effective communication between business, IT, and executive teams by documenting project guidelines, resulting in a reduction of miscommunication errors by 30% and improved alignment on project objectives. -
Business AnalystFord Motor Company Sep 2019 - Aug 2021Tamil Nadu, IndiaAssist in data analysis, contribute to the evaluation of procurement processes, and support the team in identifying opportunities for cost savings and operational improvements within the supply chain.* Led comprehensive requirements gathering sessions, adeptly documenting stakeholder needs and pain points, translating them into user stories using business process model and notation (BPMN) diagram.* Implemented Waterfall/ Agile methodologies to ensure efficient project delivery and collaborated closely with QA teams to maintain rigorous quality standards throughout the project lifecycle.* Thrived in dynamic Agile, Waterfall, and DevOps environments, fostering collaboration with third-party suppliers and engaging closely with business stakeholders update them As-is and to-be.* Leveraged strong numeracy and analytic skills to interpret and present data effectively, contributing to informed decision-making and successful project outcomes.
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Indirect AnalystFord Motor Company Oct 2018 - Aug 2019Chennai, Tamil Nadu, IndiaResponsible for procuring non-production goods and services, managing supplier relationships, and negotiating contracts to ensure cost-effectiveness and operational efficiency in areas such as facilities, IT, and general services.• Negotiated 10 Truck Load contracts of USD 100M, yielding an average 20% cost savings and a total annual financial benefit of USD 20M.• Executed detailed analysis on 21 carriers to forecast delivery duration & estimated costs, leveraging a supplier auditing tool to ensure quality compliance metrics.• Analysed past performance data and collaborated with stakeholders to identify key category thresholds & develop alternate contracts, yielding cost reductions of 15-25%. • Created macro to manage Add/ Change/ Delete of product, resulting in a 97% increase in efficiency.• Reconciled invoices with carriers' transactions and identified discrepant records by 14%, contributing to a $200K increase of annual savings.
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Employee Satisfaction On Ethos Coating And EngineersEthos Engineering Jan 2021 - Jun 2021Tamil Nadu, India• Revamped employee satisfaction survey by designing and implementing a new feedback mechanism, resulting in a 20% increase in response rate and identification of key improvement areas for Ethos coating and Engineers.• Conducted data analysis on the employee satisfaction survey results, identifying top drivers for job satisfaction such as opportunities for growth and development, leading to an implementation of a mentorship program that increased retention rates by 15%.• Collaborated with HR department to create customized training programs that addressed identified skill gaps among employees, leading to an overall improvement of productivity by 10%. -
Analysis And Projections For Tata Motors SalesTafe - Tractors And Farm Equipment Limited Jan 2018 - Mar 2018Tamil Nadu, India• Conducted market research and analysed sales data to identify customer trends, resulting in a projected increase of 10% in TATA Motors sales for the upcoming quarter. • Collaborated with the finance department to create financial models forecasting potential revenue from TATA Motors sales, estimating a total of $1.5M in profits over the next year.
John Dalton Education Details
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Business Analytics And Big Data -
First Class -
First Class
Frequently Asked Questions about John Dalton
What company does John Dalton work for?
John Dalton works for Co-Op
What is John Dalton's role at the current company?
John Dalton's current role is Data Co-Ordinator - Data Integrity.
What schools did John Dalton attend?
John Dalton attended University Of Liverpool, Loyola College, Madras Christian College.
Who are John Dalton's colleagues?
John Dalton's colleagues are Alasdair Morrison, Leanne Messenger, Yanela Jackson, Ellis Grieve, Jeanette Fredheim, Dawn Dingwall, Angela Faustini.
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