Daniel Lugo Email & Phone Number

New York, United States

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Onsite IT for clientAdministered Microsoft O365 and Google WorkspaceAdministered Microsoft Dynamics GPAdministered Domain and Workstations and workstation deployment using SmartDeploy. Implemented and deployed Microsoft Endpoint Manager (formerly Intune) for laptops and Mobile devices.Administered Phones: Net2phone with Polycom devices.

New York, New York, Us

The rotation lead for mentoring all level 1 technicians on phone support. Provided Level 2 Phone support for client VIPs and the next in line for escalation.Established standard procedures for macOS integration and user setup on a Windows network which included creating login scripts (apple and shell) for automation, to simplify user workflowAdministered Client’s Microsoft O365, Google suite, and JAMFCreated Powershell Scripts for large projects e.g. moving and recovering mailboxes.Used Connectwise/Automate to manage devices and created scripts to automate solutions.Mentored Clients on new technologies

Bloomfield, Ct, Us

Responsible for complete development, design, production and maintenance of CIGNA HealthCare Tri-Mid Region IntranetDesigned primary marketing, sales and informational materials for both in-house and large scale end user distribution including: Health-related newsletters distributed to end users in the Tri-State AreaCollateral and exhibits for special events and promotions

New York, Ny, Us

Designed, produced and created PDFs for MoMA Department of Education's website and several sub sites: Making Choices, Open Ends and Modern Starts

Consulted in all phases of website design, defined requirements and protocols for site maintenancePerformed extensive security analysis of IT systems, completely redefining network user policies and proceduresAdministered strategic implementation of Windows NT migrations to Windows 2000 workstations and serversComplete several Server relocations, as well as special projects.Migrated, installed and administered mail servers from UNIX to Exchange 2000

Developed and maintained the company's websiteCompleted Company-wide migration of Windows NT to Windows 2000 workstations and serversAdministered and provided troubleshooting and software support on network workstationsReorganized structure and security of network and maintained the router and firewallInstall, debug and provide administration of the dial up network for our off-site managers.

Designed and developed web pages for clients such as: A&E Biography, The History Channel, The History Channel Traveler, M&Ms, SmirnoffProduction Director and Interface Designer for The History Channel's Ellis Island siteDebug web sites and QA for cross-platform and cross-browser design