Nicholas Dasilva Email & Phone Number

Reading, Pa, Us

▪ Served as the main point of contact for all overnight vehicle breakdowns throughout the five boroughs of NYC for 8 months from Mar 2024 - Oct 2024.▪ Offers full-service fleet maintenance solutions to customers with a domiciled fleet of 1,500 units.▪ Manages a team of 10 members in the maintenance department by coordinating, scheduling, and auditing vehicle maintenance repairs, including preventative, mechanical, and electrical repairs of all assets.

Joint Base Mcguire-Dix-Lakehurst, Nj, Us

▪ Instructor for the unit’s maintenance team for new vehicle diagnostic software.▪ Trained to operate affectively at a high tempo in stressful and demanding environments.▪ Performed monthly, semi-annual, and annual scheduled maintenance services on military vehicles.

Miami, Fl, Us

▪ Reduced the fiscal impact of COVID-19 by implementing cost control measures with a 12-month project. - Executed from cradle to grave the customer communication process for 2 locations within the district.- Developed and implemented a dynamic cross-departmental communication channel enabling the maintenance team to quickly communicate more effectively to customers with live status updates.- Increased the average daily customer communication rate of 70% for both locations and reduced the average fleet downtime rate of 10% throughout the district.▪ Offered full-service fleet maintenance solutions to customers with a domiciled fleet of 450 units.▪ Managed a team of 8 staff employees in the maintenance department by scheduling tasks.▪ Involved in the hiring process of new employees by providing positive onboarding experiences.▪ Trained employees in meeting the service demands of the constantly evolving trucking industry.▪ Enforced corrective action when necessary.▪ Tracked daily service productivity, reducing pain points, and increasing output efficiency.

Monroe, New Jersey, Us

• Kept detailed records of sales, payments and completed or in-progress deliveries • Used forklifts and pallet jacks to relocate products • Kept warehouse stations and equipment in good working order in line with OSHA requirements • Prepared orders for shipment by systematically picking, packing and labeling merchandise • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked

Product Manager Certification™

Master Of Science In Management - Msm, Project Management

Bachelor Of Science In Business Administration - Bsba, Operations Management