David Ortiz Email & Phone Number

Chicago, Il, Us

Oakbrook Terrace, Illinois, Us

As a key member of Castle Automotive Group’s executive leadership team, I spearhead sales operations and marketing for 17 dealerships, driving profitability, maximizing sales efficiency, and elevating customer satisfaction. I work hand-in-hand with General Managers to sharpen sales processes, inspire high-performing teams, and harness data-driven insights to capitalize on growth opportunities and drive continuous improvement.Brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Genesis, GMC, Hyundai, Jeep, Kia, Mazda, Ram, Subaru, Volkswagen #SalesLeadership #OperationalExcellence #AutomotiveRetail #AutomotiveMarketing

Where The Marketers Are, Us

Oakbrook Terrace, Illinois, Us

Partner (In Affiliation with Castle Enterprises)I lead platform and private equity strategic partnerships, focusing on digital commerce and multi-channel strategies for brands, retailers, manufacturers, and distributors. Zero Friction Marketing is a full-service agency specializing in SEO, analytics, paid media, social media, customer retention, email marketing, and SaaS integrations (BigCommerce, Shopify Plus, Adobe Commerce Cloud). We provide value-driven strategic marketing, operational, and financial consulting across industries such as eCommerce, healthcare, and B2B/B2C SaaS tools.Through Zero Friction Equity Partners, I help startups and SMBs navigate complexity and accelerate growth through strategic business and financial planning, emerging technologies, and market assessments.

Kalamazoo, Mi, Us

Led a high-volume, multi-brand operation overseeing two dealerships with seven distinct brands. I was responsible for all aspects of dealership operations, ensuring seamless execution across sales, service, finance, and marketing. I focused on driving profitability, operational efficiency, and customer satisfaction in a highly competitive market.Brands: Chrysler, Dodge, Jeep, Ram, Fiat, Alfa Romeo, Maserati

Oakbrook Terrace, Illinois, Us

Led sales operations across 15 dealership locations, managing all facets of Variable Operations including F&I, new and used vehicle sales, wholesale, and acquisition. Responsible for driving sales performance, profitability, and operational efficiency. Focused on refining sales strategies, coaching dealership teams to surpass sales targets, and delivering a seamless customer experience across all sales channels.Brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Genesis, GMC, Hyundai, Jeep, Kia, Mazda, Mitsubishi, Ram, Subaru, Volkswagen #SalesLeadership #OperationalExcellence #AutomotiveRetail #AutomotiveMarketing

Atlanta, Ga, Us

Led a team of Dealer Success Consultants across 2 states, where our mission is to empower auto dealers in advancing their businesses through a range of dynamic solutions like Dealer.com, vAuto (SaaS), Vinsolutions CRM, AutoTrader, and Kelley Blue Book. My role includes various tasks such as conducting training sessions, creating informative presentations, and collaborating with the sales team to target specific sales opportunities.I collaborate closely with the sales force, offering insights into product positioning for both new and existing offerings and contributing to the development of innovative strategies grounded in industry data and market requirements. To excel in this specialized role, I draw upon a blend of business acumen and sales expertise, coupled with a deep understanding of the market and its dynamics.My partnerships extend to the Divisional Vice President, Regional Sales Director, and District Sales Manager, as we work in unison to foster new business development and nurture existing client relationships. As a genuine specialist dedicated to our clients, I proficiently promote all of Cox Automotive's business units, empowering our clients to not only meet but surpass their business objectives.🧑‍💻 Subject Matter Expert (SME) - Dealership Operations🏆 President’s Club Award Recipient 🏆 Lowest Churn Award - Region - Dealer Sales

Led the vision for enhancing customer experience and satisfaction through strong employee engagement, while streamlining sales and service processes. This approach resulted in significant increases in both Sales and Service gross profits. I collaborated with salespeople and managers to set and achieve specific goals that aligned with department profit objectives and overall business strategy.Additionally, I improved used car profitability by optimizing turn rates, reducing inventory age, and maintaining competitive pricing in the market.

Search Optimization Agency, serving small businesses with custom and technical SEO and PPC strategies.

Oakbrook Terrace, Il, Us

Napleton's Arlington Heights Chrysler Dodge Jeep RamGeneral Sales Manager of a successful dealer in prime, near prime and sub-prime auto sales. In charge of all aspects of New & Used Sales, Finance and Internet Departments. Responsible for profitability in both the new and used vehicle departments (including F&I) and for customer retention. Effectively managed sales personnel and maintained a strong knowledge of the market and our customers.

Created strategic plans for all 5 Franchises and turned a non-existent online presence to top ranking for high converting keywords in Chicago's extremely competitive market. Grew our market share of fixed and variable ops by taking most advertising responsibilities in-house. My responsibilities included managing a 12 person BDC with its own BDC Manager and in-house SEM/SEO/Graphic Design team, negotiating and implementing production of mailers, radio and TV ads. Also responsible in assisting in the training of BDC, Sales and Management as well as desking deals of a 350+ p/m unit dealership. •• Featured in Auto Dealer Monthly Magazine in May 2010 for Digital Marketing success during the economic downturn.•• Member of the LMA Buick/GMC Digital Dealer Advisory Board, since 2011, which is responsible for finding new and cost-effective ways to market Buick and GMC vehicles for entire Chicagoland Market.•• Member of iMagicLab (CRMSuite) Advisory Group. A group of advanced CRM "Success Story" car dealers, consultants, thought leaders and experienced CRM developers.

Lisle, Il, Us