It /Comm
IT Support for Acted Staff for 3 offices • Implement new technological projects, network administration, analysis of system activity logs including the domain server, the firewall system (Untangle NG Firewall). • Internet bandwidth traffic (Wire) and the various wireless access points of the unifiedsystem (Unifi Access Point).• Ensure the proper functioning of the Office 365 mail service and video-conferencing tools:Microsoft Teams, Skype for business and Zoom.• Help create reports on system performance, equipment maintenance and technical supportgiven to employees. Document and record all changes made to the system configuration(Hardware and software).• Assist the logistics Manager in the implementation of the preventive maintenance plan of thesystem: Install, configure, maintain, and repair computer and telecom equipment (servers,desktops, laptops, printers, photocopiers, scanners, etc.), provide, provide technical supportto users, informants on good practices related to the use of equipment and technologicalservices, set up shared directories. Find, install software updates and patches.• Manage computer stock (hardware, software, and consumables), create domainaccounts, and email addresses and prepare materials for new employees, back up data,collect equipment when employees leave.• Maintain the inventory of computer equipment, manage software licenses.• Helping with network cabling, evaluating equipment, and performing other related tasksas needed.• Liaise with Internet and telecommunications service providers and all other suppliers oftechnological equipment and / or services; Analyze costs, help with annual renewal ofservices, and monitor monthly and annual payments.• Liaise with ACTED Paris to resolve mail server issues and employee email addresses,assist finance department to send financial report via FTP site monthly.• Manage the nextcloud• Helpdesk support