Provides analytical, administrative and evaluative skills to support the mission of US School of Aerospace Medicine and serves as personnel liaison for the division. Directed the daily task assignment functions for 7-member team to ensure effective operation of the Office of Student Accounting. Tasks involved coordinating with Major Commands (MAJCOM), Dept. of Defense (DoD) organization (US Space Force, Army, Navy, Marines, Coast Guard), Non-DoD organizations (Dept. of Homeland, etc.), and International mission partners. Impacted over 4,200 student accounting actions, 20k document reviews, utilized a travel budget of $8 million that ensured students were mission ready. Works with the Division Chief and staff on all phases of the education and student accounting.Serves as Division focal point for personnel, manpower and organization, managing personnel strength and status records. Works with Division managers to develop improvements in organizational structure and/or staff level efficiency. Advises on matters of program planning, resource allocation, policy and plays a central role in the formulation of various strategies within the Division. Advises division staff on requirements for submission of personnel action packages and initiates communication with directorate Human Resource Liaison office to meet division personnel action processing needs.

Direct course registration and scheduling for 4,000+ annual students in all educational, military, and airmanship classes; manage all processes for assigning and recording course enrollments; monitor and create policies and procedures/requirements for Registrar programs with the Dean of the Faculty as they relate to career field educational requirements; leads Student Accounting , which includes the direct and implement final exam and room scheduling for all courses; manages and direct data processing and software development for all student accounting support services; serve as a member of the Information Technology committee and the Education Advisory Group; conduct research activities which improves USAFSAM's ability to meet mission requirements; maintains all student enrollment and graduation records in compliance with established criteria for sensitive Privacy Act and Freedom of Information Act requirements; perform management and administrative functions leading a 7-member team to ensure effective operation of the Office of the Dean Registrar Division & the Student Logistics Services Center.

• Instructed the aerospace science and leadership education curricula to 450 students at a Tier 1 school•Served as liaison between the Air Force and civilian agencies in the aerospace field, and performed life skills, career and performance counseling for Air Force Junior Reserve Officer Training Corps (AFJROTC) cadets•Led planning and support activities to include military balls, cadet competitions, cadet newsletter production, military ceremonies and charitable events•Provided instruction in drill and ceremonies and in the principles of citizenship, leadership and management

• Provided program management for 3,100+ military, civilian, and contractor human resources personnel• Determined, monitored and scheduled training resource requirements for personnel• Supervised a 12-member team in developing and executing 28 training programs • Designed / implemented Customer Service call center’s training courses improving support for 72K customers• Performed duties as Base Training Manager and certified Defense Activity for Non-Traditional Education Support (DANTES) Test Control Officer for a division of 5,000 personnel in Iraq• Administered and proctored 200+ exams for College-Level Examination Program (CLEP), 15 universities and over 12 U.S. Air Force certification/testing programs• Counseled adult learners on personal current and future educational requirements to include degree plans, necessary financial aid, transcript evaluation, course registration, credits earned confirmation, Veterans Affairs benefits, and various educational processes

• Key architect in the development of the Air Force’s first-ever, personnel promotional training interactive webpage. Increased personnel’s studying alternatives.• Supervisor and advisory oversight for 201 team members. Managed all aspects of staff annual evaluation, progressive discipline, mediation of staff disputes, equal employment opportunity (EEO) procedures, grievance processes, and awards recognition program.• Performed duties in support of Operation Iraqi Freedom as Base Training Manager and DANTES Test Control Officer for a division of 30,000 personnel. Administered and proctored 2,000+ exams for College-Level Examination Program (CLEP), USAF certification/testing programs such as; Air Force Professional Military Education (PME), Career Development Course (CDC), Air Force Institute for Advanced Distributive Learning (AFIADL), Air Education and Training Command (AETC) exams, Defense Language Proficiency Test (DLPT), Air Force Classification Test (AFCT), Air Force Officer Qualification Test (AFOQT), Defense Language Aptitude Battery (DLAB), Electronic Data Processing Test (EDPT), and Oral Proficiency Interview (OPI).• Successfully used the Kaizen (LEAN) improvement process for the Military Knowledge and Testing System survey program, reduced participate completion time by 70%. • Solved training material delivery delays at 18 departments on three different continents, coordinated the shipment of 16K items, 45 days prior to deadline.• Analyzed 1,250+ tasks, enhancing specialty training for technical schools and on-the-job training programs for thousands of employees.• Evangelized benefits of occupational analysis; coordinated successful international workshop to educate civilian and military audience on analysis efforts and increase program visibility.• Continually sought methods to improve work center processes and training programs; corrected deficiencies to reshape training section and garnered stellar evaluation during major inspections.

Managed scheduling of Civil Engineering Qualification Training Program, including ancillary and formal training requirements for 600+ personnel. Utilized Core Automated Maintenance System (CAMS) and Access database to create and close out training events. Acted as primary point of contact for training in the organization; coordinated training forecasts and schedules with eight different work sections.Using Principles and Methods of Instructions training, instructed key career field training database orientation course to multiple organizations. Increased supervisory knowledge for 67 personnel.Successfully initiated duties as Job Site Training Coordinator, administered 15 exams, with 100% pass rate. Meticulously tracked a $500K training budget, procured 148 classes, with 242 personnel trained.Eliminated a 4-year training backlog in a heavy equipment operator’s course, by planning and procuring an alternative and more efficient training vendor.Administered the civil engineer certification test program, achieved a 98% pass rate and 240 personnel trained.