Michele Reardon Email & Phone Number

Kansas City, Missouri, United States

Deliver exceptional guest services across diverse events settings, including formal dining venues, bartending events, and sporting functions.

San Jose, California, United States

San Jose, California, United States

Created and implemented a bar training manual and used it to train all new hired on steps of service and quality control. Responsible for bar ordering and inventory management. Maintained highest sales and service scores in the restaurant.

Santa Clara, California, United States

Began as a Server/Trainer then embarked on a new company concept, helping to set up and establish a new Cafe inside SUPERMICRO. There, I shifted roles utilizing by back of house experience and became the Sous Chef. I was responsible for communicating with the general manager about product needs and assisting with inventory management. I also maintained the salad and noodle bar during service by creating new and exciting recipes to keep guests excited. I was responsible for recipe conversions for line cooks and maintaining food safety by performing HACCP walks throughout the Cafe. I was in charge of catering management and ensuring orders were filled and completed in a timely manner. Once our contract ended, I then assisted in the transition from California Pizza Kitchen to Guckenheimer Cafe at SUPERMICRO.

Santa Clara, California, United States

Oversee all culinary operations with a blend of leadership, culinary expertise, and operational savvy. Responsible for ensuring the highest standards of food quality, consistency, and safety, they lead a team of chefs and kitchen staff to deliver exceptional dining experiences. From managing inventory and food costs to maintaining kitchen hygiene and implementing menu innovations, they're the driving force behind the kitchen's success. With a keen eye for detail and a passion for culinary excellence, they orchestrate a seamless kitchen operation, ensuring every dish served exceeds expectations.

San Jose, California, United States

Ensuring the overall success and smooth operation of the restaurant. They are responsible for overseeing all aspects of the business, from managing daily operations to delivering exceptional customer service. With a focus on driving sales, profitability, and brand excellence, they lead a team of employees to create a welcoming and efficient dining experience for guests. From hiring and training staff to implementing marketing initiatives and maintaining inventory, they wear many hats to uphold Togo's reputation for quality sandwiches and outstanding service. With a blend of leadership, business acumen, and a passion for hospitality, the General Manager embodies the spirit of Togo's and strives to exceed customer expectations at every opportunity.

Santa Clara, California, United States

Consistently recognized to top sales and service scores. Maintained customer loyalty and activating new customers. Exceed sales quotas by right fitting customers, using active listening skills to tailor each guest experience.

Education record

CompTIA+

Education record

NRFF Customer Service and Sales