Eric Franklin, Cfp® Email & Phone Number

Greater Seattle Area

A registered investment advisory within the states of Washington and California.

San Francisco, California, United States

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

I'm the product manager at Goodreads focused on deep integrations between Goodreads and Amazon. * Shipped the initial Goodreads on Kindle client for e-Reader, including ratings and reviews integration, and Goodreads book pages on e-Reader.* Own the Kindle Notes & Highlights feature roadmap and delivery. This feature allows Goodreads members to share their notes and highlights on Goodreads and to have deeper conversations about the books they read. Required deep work with legal on fair use rules, deep integration with digital annotations, entirely new notification and email mechanisms that utilize the intersection of friend and book graphs, etc.* I also own projects that drive Goodreads-Amazon account linkings—across device on-boarding experiences, product development, and marketing. * Experiment bringing Goodreads data to Amazon book shopping experiences. We're still early days on much of this, but we have a few wins we are leveraging into larger experiments in the next few months.

Greater Seattle Area

* Authored the annual strategic plan for Kindle Learning Machines org, comprised of Kindle Social, X-Ray, Authors, and Reading Mining & Analytics.* Built a feature-complete social prototype for Kindle.* Directly managed a team of one Product Manager and 3 UX Designers.

Greater Seattle Area

I led the product and design efforts at doxo—a platform that allows consumers to go paperless and pay multiple billers. Companies on the platform at the time I left included AT&T, Sprint, Puget Sound Energy, and my personal favorite, Walla Walla county.Highlights:* Negotiated terms of ACH payment processing with US Bank.* Shipped PCI-compliant ACH payments integration with consumer-facing features like smart payment-limits, auto-pay, etc.

Strategic planning, ownership of product roadmap, requirements and delivery. The Amazon Wish List has tens of millions of active customers and is a significant revenue contributor for Amazon sales. Personally managed the delivery of the following major products: * Universal Wish List - the ability to add products to your Amazon Wish List from any website* Wish List Redesign - complete interface redesign with enhanced merchandising, personalized recommendations, simplified sharing, and improved gifting controls.* Amazon Buy Box Redesign - successful redesign of the most important area of the Amazon website. Reduced clutter of numerous "buy later" options with higher overall sales and minimal negative impact to any line of Amazon business.

Social networking software company.

Managed a team of 7 Program Managers dedicated to building "best of breed" shopping experiences at "Earth's largest e-tailer." Responsible for strategic implementations which improve the online experiences for our 40+ million customers and for doing them on the right timeline. Also responsible for recruiting and leaving code-bases better than we found them.* Managed company migration to Gurupa, Apollo, and Brazil.

Managed projects that greatly increase both breadth of available product lines and selection within existing product lines at Amazon.com. Responsible for collecting business and product requirements, owning product specifications, driving the product development schedule from design to release, making appropriate tradeoffs to optimize time-to-market, meeting goals, and defining roles, responsibilities, and desired outcomes to cross-functional project teams. Worked closely with software development, web development, site design, merchandising, and technology on product development and business requirements.Highlights included:* Shipped first 3rd-party integration within a legacy store - Camera & Photo.* Shipped first all-3rd-party selection store - Gourmet Food.* Shipped largest 3rd-party integration with a legacy store - Electronics.

Program Manager for features related to "Customer created content." Technical account management of large asynchronous registry product.* Shipped Spotlight Reviews - The first time we used an algorithm to pin reviews to the top of a reverse-chronological sort.* Account Manager for Babies R' Us Registry Relationship* Shipped Syndicated Customer Reviews for Target* Shipped Customer Reviews for Project Lighthouse (3rd-party product catalogs which were scanned into Amazon and shown in search results)

Various (Customer Service Rep I, Rep II, Lead and Fraud Investigations)

Certified Financial Planner™ Education, Certified Financial Planner™ Education

Bachelor Of Arts - Ba, Literature - Modern Literary Studies

Education record