Melanie Reker Email and Phone Number
Chief Operating Officer - innovative, inspiring, and inclusive leader that will lead and manage large teams through organizational transformation and execute strategic initiatives. at
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DLL Financial Services
Melanie Reker's Location
Wayne, Pennsylvania, United States, United States
Melanie Reker's Contact Details
Melanie Reker work email
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Melanie Reker personal email
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Melanie Reker phone numbers
About Melanie Reker
Strategic leader and function-builder who can operationalize and manage a world-class Compliance function.Fluent in German, English and French with working knowledge of Dutch.
Melanie Reker's Current Company Details
Dll Financial Services
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Chief Operating Officer - innovative, inspiring, and inclusive leader that will lead and manage large teams through organizational transformation and execute strategic initiatives.
Melanie Reker Work Experience Details
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Chief Operating OfficerDll Financial Services Jul 2023 - PresentResults-driven leader focused on achieving outcomes in highly complex, global, ambiguous environments. Known for building and motivating cross-functional teams to execute on a transformative mission. Practical experience in functions from finance, operations, project and process management, outsourcing and regulatory compliance providing broad experience to operationalize a company’s strategy.
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Chief Compliance Officer North America, Cams, Ccep, Cipp-UsDll Oct 2017 - PresentEindhoven, Netherlands, NlProvides leadership for all compliance and regulatory activities across North American businesses lines (incl. Healthcare vertical). Identifies risk areas and develops strategies and plans to implement performance improvements by leveraging new tools, systems and process redesign.· Design and implement North America Compliance Program including Privacy and BSA/AML & Sanctions Program· Oversee annual risk assessments to identify areas of non-compliance and remediate via Corrective Action Plans (CAPs)· Report on Key Risk Indicators at U.S. Compliance Committee (chair), Global Compliance Committee and Commercial Business Units.· Responsible for Quality Assurance, Control Testing, and Monitoring Plans and Execution· Translation and Implementation of global Know Your Customer (KYC) and Sanctions requirements· Manage training content & delivery across 1,400 members in North America· Drive and track remediation of Internal Audit, regulatory exam findings and incidents to completion including · Single point of contact for regulatory exams· Lead significant KYC remediation of thousands of customer and supplier records across North America · Co-lead with Legal all material compliance matters in collaboration with global leads and HR· Facilitate internal Trusted Person Network for staff to report ethics or compliance violations safely· Senior member of the Corporate Compliance Management Team -
Director Core Compliance And Program ManagerDll Jan 2017 - PresentEindhoven, Netherlands, NlDeveloped and Implemented first U.S. BSA/AML and Sanctions Program meeting customer and regulatory expectations · Led the roll-out of a new Global Financial Economic Crime Tool in 4 European countries· Enhanced and implemented control processes to effectively remediate regulatory and Internal Audit findings· Developed first Compliance Operations dashboard to adopt metric driven, analytical reporting · Designed and implemented first Compliance Operations Quality Assurance (QA) function to measure process quality and user/customer adoption· Implemented a risk assessment methodology and performed the first nationwide Risk Assessment· Developed a Champions Program embedded in the Business to drive adoption and create buy-in
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Global Head Of Supervisory Relations And Regulatory Change AdherenceDll Sep 2021 - Jun 2024Eindhoven, Netherlands, Nl
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Pmo Lead, U.S. Regional Bsa/ Aml Compliance Program And Enhanced Prudential Standards (Eps) ProgramRabobank N.A. Jan 2015 - Dec 2016Led the remediation of Rabobank’s Written Agreement enforcement action of its BSA/AML Program, Responsible for Regulatory, Senior Management and Executive Board reporting· Designed and implemented the PMO structure and governance across North America Operations· Directed and coached nine multinational workstreams through tools, systems & content of the program· Organized and facilitated monthly workshops with 40 to 50 subject-matter experts · Designed and implemented reporting to federal and state regulators and Senior Management Teams · Ensured accountability and quality through effective governance set up and project management tools
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Director Operations - Invoice To Receipt (Itr)Dll Apr 2013 - Dec 2014Eindhoven, Netherlands, Nl• Developed the vision for this new operational group to provide better customer service.• Created buy in for new vision that led to a successful reorganization of operational functions.• Led a 60-member team during the business transformation.• Oversaw operational efficiency initiatives to increase customer satisfaction and reduce costs while managing a budget of $4MM.Sample Achievements• Reduced “Invoice to Cash” cycle time from 45 to 21 Days.• Increased Efficiencies in the Partner Pass-Through Department by 20%.• Reduced Turnaround of contract amendments by 50%.• Developed the foundation for Effective Process Management.• Completed skill set assessment for teams to allocate resources appropriately during the business transformation.
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Director Finance - Accounts ReceivablesDll Oct 2010 - Mar 2013Eindhoven, Netherlands, Nl• Restructured and managed the Accounts Receivable/Remittance Processing Department to decrease costs and increase customer satisfaction through Six Sigma process management.• Redesigned and implemented new operational processes and a new cash allocation system application.• Reduced headcount from a 48-member team to 32 within 18 months due to improved efficiency• Developed new hiring strategy and upgraded employee skill setsSample Achievements• Improved Customer Satisfaction by Reducing the ‘Cash Receipt to Application’ time by 70%.• Increased Auto-Application Rate 75% to 95%.• Reduce Costs by 25% due to process improvements and redesign.• Cleared Backlog of $100MM in stranded payments to $29MM in 6 months.• High Performer of the Year 2011.
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Quality Assurance Manager, Erp ImplementationDll Jan 2006 - Sep 2010Eindhoven, Netherlands, Nl• Worked with a multi-national team during ERP (Enterprise Resource Planning) implementation.• Led the Front/Back-Office Quality Assurance Team | Reporting to Executive Management.• Managed the execution of Link and UAT testing for ERP implementation.• Implemented the test execution tool Quality Center.• Provided senior executive-level reporting.Sample Achievements• Developed test strategy.• Implemented Quality Center.• Managed the development of 500+ test scripts.• Developed regression tests to Maintain/Sustain Quality throughout deployments.• Delivered Test Automation for regression tests.• Led the Defect Management Process coordinating technical, functional and business stakeholders.
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Operations ManagerDll Oct 2002 - Dec 2005Eindhoven, Netherlands, Nl- Led the Contract Administration department responsible for refinancing and early termination, contract documentation and the funding and booking of credit applications. -Delivered continuous operational improvements by implementing a new front office application called ‘Agris’; a Wholesale-Finance software application called ‘Floorplanning’ and a web-based application called “Finance Manager” used by AGCO’s manufacturers and dealers to enter credit applications with self-service capabilities.-The ‘Finance Manager’ application has been rolled out to AGCO’s dealerships and manufacturers across Europe.
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Sales - TelemarketingRewwer & Oelfke Gmbh Aug 1999 - Sep 2002• Worked in Warehouse, Accounting, Sales, Logistics, Purchasing, and Internal Sales departments during a three-year apprenticeship period.• Was awarded company sponsorship to study for the Bachelor’s Degree at the University of Cooperative Education Emsland.
Melanie Reker Skills
Business Process Improvement
Change Management
Process Improvement
Management
Business Analysis
Team Management
Financial Analysis
Finance
Project Management
Risk Management
Leadership
Integration
Banking
Credit
Oracle Applications
Business Process
Sdlc
Sarbanes Oxley Act
Erp
Erp Implementations
Business Requirements
Quality Assurance
Six Sigma
User Acceptance Testing
Training
Accounting
Internal Audit
Testing
Coaching
Melanie Reker Education Details
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Northwestern University - Kellogg School Of ManagementExecutive Mba -
Villanova UniversityLean Six Sigma
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Private Fachhochschule Fuer Wirtschaft Und Technik Vechta/ DiepholzBetriebswirtschaft
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Berufsakademie EmslandBetriebswirtschaft
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University Of MünsterFrench
Frequently Asked Questions about Melanie Reker
What company does Melanie Reker work for?
Melanie Reker works for Dll Financial Services
What is Melanie Reker's role at the current company?
Melanie Reker's current role is Chief Operating Officer - innovative, inspiring, and inclusive leader that will lead and manage large teams through organizational transformation and execute strategic initiatives..
What is Melanie Reker's email address?
Melanie Reker's email address is m.****@****den.com
What is Melanie Reker's direct phone number?
Melanie Reker's direct phone number is +126797*****
What schools did Melanie Reker attend?
Melanie Reker attended Northwestern University - Kellogg School Of Management, Villanova University, Private Fachhochschule Fuer Wirtschaft Und Technik Vechta/ Diepholz, Berufsakademie Emsland, University Of Münster.
What are some of Melanie Reker's interests?
Melanie Reker has interest in Social Services, Children, Languages, Human Rights, Economic Empowerment, Education, Environment, Scuba Diving, Poverty Alleviation, Arts And Culture.
What skills is Melanie Reker known for?
Melanie Reker has skills like Business Process Improvement, Change Management, Process Improvement, Management, Business Analysis, Team Management, Financial Analysis, Finance, Project Management, Risk Management, Leadership, Integration.
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