Worked as partner to our Market Leader, Global retail support and Store Leader Team to transform and accelerate B2Bperformance across three of our biggest locations in Central London. Leading through leaders to address opportunities, align on priorities and deliver continuous growth and back to back record quarters.

Merchandising at Apple is a fusion of showcasing the best products on the market, placing them using excellent standards, whilst creating exceptional experiences for our customers.I was responsible for supporting store teams with the flawless execution of merchandising programs, planogram implementation and maintaining merchandising principles, influencing key leadership stakeholders to deliver on merchandising engagement initiatives.

Managing a bespoke customer experience for Apple's boutique watch outlet - located in the Wonder Room of the iconic Selfridges department store.

Creating a retail environment that inspires both employees and customers. Building dynamic teams with unique individuals and delivering positive experiences for customers as they learn, shop, and get support. Most importantly, sharing the Apple vision with employees and encourage their growth.

A member of the Apple Store Leader Program, Apple's graduate management training scheme, a two year immersion in every aspect of managing and operating an Apple Retail store. Development of world-class leadership skills through collaborating on an international level, leading various teams to success and driving results on a market level.

The Spinnaker Tower, Portsmouth, a 170 metre tall visitor attraction providing breathtaking views over the South Coast.* Managed this tourist attraction and lead the 35 strong team as part of a of a group of four leaders. This involved the full day to day operations of the business including admissions, retail, tour, group and educational visits and being responsible for upholding a world class customer experience. 
* I would capably perform this role as the only leader on our… Show more The Spinnaker Tower, Portsmouth, a 170 metre tall visitor attraction providing breathtaking views over the South Coast.* Managed this tourist attraction and lead the 35 strong team as part of a of a group of four leaders. This involved the full day to day operations of the business including admissions, retail, tour, group and educational visits and being responsible for upholding a world class customer experience. 
* I would capably perform this role as the only leader on our busiest weekend days and confidently motivate the team on some of our most challenging and successful holiday events. 
* Other main responsibilities within this role were to manage the scheduling, to prepare and deliver engaging and informing business reviews & presentations, recruitment of all staff and conducting regular appraisals, addressing any staff issues. 
* Commercially successful leading through difficult economic climate. Show less