Senior executive, innovator and change agent with strong focus on operational excellence. Acknowledged for groundbreaking efforts in driving large-scale change that builds organizational effectiveness and propels revenue growth. Achieving extraordinary high renewal rates in the SaaS world through a high touch engagement model focusing on business results. Vast experience spanning start-ups, mergers and acquisitions, mature companies and business turnarounds. Proven results in driving successful business outcomes by linking critical strategic planning with operational excellence and tactical execution. Customer focused career that reflects a strong foundation in building, leading and developing high-performance teams and developing alliance relationships while delivering world class service to Fortune 500 customers in multiple markets/industries. Innovative, technology (Enterprise SaaS, SaaS, on premise) oriented with ability to resolve complex issues rapidly. Outside the box thinking leading to better products and services. Extensive international experience understanding cultural differences and challenges (North America, Europe, LATAM, Asia, ANZ).Consistently exceeds expectations in achieving aggressive goals, penetrate new markets, introducing new products and services.Specialties: strong focus on operational excellence, listening, negotiation skills, deep and broad technology understanding, vast experience spanning start-ups, mergers and acquisitions, mature companies and business turnarounds. Building organizations from the ground up.