 Responsible for the delivery of over 30 different technology projects for the City of Dublin, touching nearly every department. Managed workloads across teams, navigated change, and delivered.  Program manager, operations coordinator, and business/systems analyst for business-critical applications.  Respected leader in the IT organization, joining forces and carrying out operational efficiencies and service improvements.  Plans and collaborates with management, end users, technical staff, and vendors, recommending solutions, setting expectations, and driving results.  Flexible when situation changes but insistent that my team delivers on time and as promised.

 Application/data manager, responsible for maintenance, support, and improvement of the Work Order Management application for the city’s then-Public Services Department  Guided the organization through search and selection, as well as configuration and implementation of the CityWorks asset management solution.