Eric Lem Email & Phone Number

Toronto, Ontario, Canada

Greetings! My name is Eric and I am a versatile video producer, editor, and videographer. For the past 6 years, I have been working at Madhouse Advertising Inc, where I have had the opportunity to create a wide range of content for various platforms.As a video professional, I have a keen eye for detail and a passion for storytelling. Whether I am working on a video for a website, a TV commercial, or a social media campaign, I always strive to create engaging and memorable content that resonates with the audience.At Madhouse Advertising Inc, I have honed my skills in every aspect of video production, from pre-production planning to filming, editing, and post-production. I work closely with clients to understand their goals and objectives, and I am always seeking new and innovative ways to bring their ideas to life.

Hong Kong

• Supported and monitored the health of SWIFT’s financial solutions such as Alliance Lite2, and Sanctions, as well as value added services like ACCORD, CREST Euroclear, and EBA E1S1/MNM• Performed problem management by way of investigating system files of HP-UNIX/Oracle Solaris as well as Microsoft Windows operating systems• Devised and presented PowerPoint ‘TOI’ (Transfer of Information) presentations in order to ensure that team members were up to date with new releases and functions of systems• Participated in the planning of daily and weekly servicing activities to ensure the achievement of SLA’s expected from external customers• Trained and mentored various new team members towards their achievement of SWIFT’s operations certificate• Performed system administrative tasks such as implementing fixes, backups and cleaning up of file systems• Assisted in the set up and maintenance of Windows PC’s

Toronto, Canada Area

• Conducted pre-delivery home inspections of high-end condominiums and town homes with the purchasers• Educated and guided the clients on how to function and make use of all aspects of their suite• Maintained communication with the client regarding the state of the suite as well as managed the handing over process from the builder to the purchaser• Participated in helping the purchasers identify suite deficiencies for repair• Orchestrated and planned timelines of trade service entries into homes for the conduction of work and repairs