Direct end-to-end management of business development functions for the channel within the designated area of East Spain. Interact with manufacturers to identify requirements and meet designed marketing plan as well as suggest operational strategies to technical, operations, and purchase departments for the delivery of most appropriate solution. Participate in different meetings to negotiate needs and delivery of effective technical-economic solution to both parties. Devise and execute strategic plans for effective management of key business accounts. Leverage extensive remote working skills to manage overall business operations for the achievement of assigned targets.

Steered overall decision making process for strategic administration of client portfolio through implementation of global strategies within each business account. Developed and maintained C-level relationships with key clients to develop and present high-value solutions. Implemented strategic account management plans for each client to increase overall P&L. Leveraged company technology for the delivery of exceptional services to customers.- Increased customer satisfaction ratings through timely delivery of worldwide contractual agreements, while ensuring compliance with all requirements and regulatory standards.- Received recognition for identifying new opportunities within high-growth market by promoting new cloud services portfolio.

Administered complete management of client’s portfolio within the department of Direct Sales Force as well as conducted research to gain new business partners directly for the optimization of business revenue and profitability. Oversaw growth of client portfolio through development of new business opportunities by possessing all c-level relationships, while serving as main point of contact among clients and other departments of company.- Achieved extremely high renewals success rate despite of major market challenges.- Acknowledged for establishing new business unit in Catalonia from scratch, focused on Contact Centres clients.- Increased IGM and turnover by offering new services to customers via improved links through implementation of value added strategy.

Oversaw development of infrastructure solutions as part of consultative presales tasks and managed all technologies, services, and delivery of cloud solutions, such as IaaS, PaaS, and SaaS. Supported team of professionals in offering sales, support, and consultancy services to all customers by leveraging communications and information security expertise and knowledge. Formulated and rendered strategic technical and economic proposals and delivered presentations to demonstrate solutions to customers.- Supported clients in determining actual savings of outsourced technology infrastructure and services.- Provided assistance to business units in understanding actual nature of disruptive technological change.- Successfully delivered first class IT solutions designs to enhance security by utilizing mix of physical and virtual server’s architecture.

Supervised execution of day-to-day activities for business development, presales and key account management Spanish market. Monitored all phases of providing communications solutions, while maintaining professional relations with business and technical partners. Planned and carried out comprehensive research to acquire business development opportunities within key accounts and contact centre subsector. Developed and negotiated technical and business proposals and supported multi-disciplinary departments in executing operational activities for the achievement of operational excellence.- Planned and established new business by developing strong partnerships with telecom operator, such as COLT Telecom and Contact Centre SW companies.- Served as expert unified communications business manager to support in acquiring new logos for company.