Chad Frerichs M.Ed. Email and Phone Number
Chad Frerichs M.Ed. work email
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Chad Frerichs M.Ed. personal email
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I am an experienced technical leader. My experience includes leading IT teams within regulated enterprises, leading change across multi-locationbusinesses, and shaping the educational technology product portfolio for a publicly traded company. In each capacity, I serve to deliver innovationwith the knowledge of the end-user and a depth of understanding in the technology to find practical solutions to seize mutual growth.My focus is to enable the organization through its technology. I do this by launching new products, building high-impact IT teams, and being thekey liaison between the client and the cross-functional teams that deliver the technical products. My experience in managing cross-functionalteams has taught me the importance of effective communication, adaptability, and collaboration.As a technical leader, it is essential to have a deep understanding of the technology landscape and be able to strategically leverage emergingtechnologies to drive business success. I do this by bridging the gap between technical and non-technical stakeholders through the translation ofconcepts into actionable, understandable terms. I also look for ways to automate and streamline processes at every level of the business andtechnology operations to facilitate improved outcomes and quality in the delivery.A few of my results include:• Automated data collection process for the audit service delivery business line that improved trust in the process and facilitated rapid growthin revenues.• Trusted as one of the leaders in the Microsoft partnership for the education portfolio that shapes the key enterprise partnership drivingmutual growth.• Recognized as the identify access management (IAM) expert to educational institution that helps retain and delight customers through theproactive resolution of pain points and ensure optimal utilization of the enterprise technologies.• Served 100s of customers at varying stages of the sales cycle while maintaining +98% CSAT score.
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Principal Edu Solutions ArchitectCdwMilford, Ia, Us -
Principal Technical ArchitectCdw Jan 2023 - PresentVernon Hills, Il, UsI am a Principal Technical Architect for the educational product team of the global technology company. I guide technical strategy for the Amplified for Education product portfolio while also managing partner relationships, supporting the sales team, and deploying automations. This means that I workacross the product and customer lifecycle to find innovative solutions to delight our customers while also facilitating operational effectiveness in how wedeliver the solutions.My deep understanding of educational technology and the needs of our customers enables me to contribute to the success of our customers throughcutting-edge technology and practical solutions to complex enterprise needs. I pivot seamlessly across the product and project lifecycles to meet tighttimelines with key deliverables. My strength in establishing effective working relationships and technical acumen propel my ability to achieve mutualsuccess for the enterprise and our customers.Results in this role were:• Managed the product portfolio comprised of multiple enterprise solutions plus additional systems in production.• Unlocked growth of the audit service line through the automation of document collection saving 1.5 hours per customer that also increasedcustomer trust and cybersecurity in the process.• Trusted to serve as a key partner to Microsoft that shapes the partnership driving millions of annual revenues.• Saved a key account by meeting with customers as the recognized identify access management (IAM) expert to identify and resolve pain pointswith the selected solutions.Representative Clients: Public School Systems (K-12), Charter School Networks, Universities (Public & Private)
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Solutions ConsultantCdw Jan 2022 - Jan 2023Vernon Hills, Il, UsI joined Amplified shortly after it was acquired by CDW as a Solution Consultant. I was recruited into this newly created role that reported to the Amplifiedfounder as the organization adjusted post-acquisition. I partnered with clients to define their goals and build plans to deliver customized educationtechnology in this capacity.My prior experience as a buyer of technology and understanding of educational systems enabled me to find success in this role quickly. I was able touse my knowledge of the education industry and client needs to design and implement effective solutions. With my strong background in technology andcustomer service, I was able to effectively communicate with clients and provide them with personalized support for their unique needs. My understandingof educational systems allowed me to better understand the challenges faced by our clients and devise effective solutions that addressed these issues.The evolving nature of this role and the organization in combination with my extensive educational technology experience enabled me to also take onadditional functions beyond solution consulting. This included being brought in by the sales team regularly to help close deals or providing customerinsights with the technical product teams to shape the roadmaps. My success in this role led to my promotion and the ability to provide our clients withcutting-edge solutions helping them to deliver quality experiences for their end-users.Wins during this time were:• Maintained +98% CSAT score in the service of 100s of customers at varying stages of the sales process.• Shared insights from customers with the product team to shape the roadmap while continuing to close deals.• Met or exceeded all performance metrics including time of service delivery while building out the processes.Representative Clients: Large Urban School Districts, Rural Districts, Private Education Systems, Charter Schools
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Head Of ProductCesa 5 Aug 2012 - PresentPortage, Wisconsin, UsI am the founder and leader of technology products including cloud-based scheduling applications and related data for customers across the US. I havedone this in addition to working full-time over the years because of my passion for technology. I drive the product roadmap and manage the globallydispersed team through the product lifecycles. I also make tough decisions to trade off functionality and customization of the products.My team of talented developers and designers have created a user-friendly and efficient app that quickly gained popularity among our targetedsegment. We have constantly strived to improve our products and incorporate customer feedback into our updates. Our goal is to make scheduling andorganizing tasks as seamless and effortless as possible for our users. -
Information Technology Infrastructure ManagerOrion Food Systems Dec 2020 - Jan 2022Sioux Falls, Sd, UsI took the opportunity to work closer to home by joining the manufacturing company as the IT Infrastructure Manager. During this time, I led the IT teamthrough the infrastructure modernization initiatives and process improvements. We partnered across the business to enable its objectives through thedelivery of reliable, scalable technologies with diverse end users.My team of 5 direct reports delivered the IT services and hardware for 200+ employees across 3 states. I applied my skills as a technical leader toconnect the business with the technical team to facilitate results. I also sought to manage and improve processes through the leadership of strategic andongoing technical projects.Results in this capacity included:• Spearheaded the enterprise upgrade of SAP after learning the platform quickly and serving as the administrator.• Managed the data of the manufacturing productions and provided regular updates to executives to facilitate business decisioning with the rightinsights in an actionable manner.Technologies: SAP, CRM, Network Infrastructure -
Director Of TechnologyAdel Desoto Minburn Comm School District Apr 2018 - Dec 2020I was recruited to the public school system to lead the enterprise technology department as the Director of Technology. I reported to the CTO in this keyleadership role where my team drove the continued innovation across the technology operations. Our department was responsible for implementing newsystems and processes, providing technical support to teachers and staff, and ensuring the overall security of the school's digital infrastructure.I led 5 direct reports in the support and modernization of 3,000 devices with over 2,500 end users in the regulated environment. One of the biggestachievements of my team was the successful implementation of a 1:1 technology program. I saw the need for this change before the pandemic andspearheaded the delivery of the program that provided every student with their own personal device for learning. This initiative greatly enhanced theeducational experience for students and allowed for more personalized learning opportunities.We also prioritized security and process improvements. This meant that my team regularly identified, implemented, and improved the way the technologyserved our end users. I fostered a strong culture on my team by enabling collaboration, utilization of new technologies, and engagement with stakeholdersacross the matrixed organization.Technologies: Apple, Cisco, Cloud & On-Prem
Chad Frerichs M.Ed. Skills
Chad Frerichs M.Ed. Education Details
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Western Michigan UniversityEducational/Instructional Technology -
Iowa State UniversityElementary Education And Teaching
Frequently Asked Questions about Chad Frerichs M.Ed.
What company does Chad Frerichs M.Ed. work for?
Chad Frerichs M.Ed. works for Cdw
What is Chad Frerichs M.Ed.'s role at the current company?
Chad Frerichs M.Ed.'s current role is Principal EDU Solutions Architect.
What is Chad Frerichs M.Ed.'s email address?
Chad Frerichs M.Ed.'s email address is ch****@****ods.com
What schools did Chad Frerichs M.Ed. attend?
Chad Frerichs M.Ed. attended Western Michigan University, Iowa State University.
What are some of Chad Frerichs M.Ed.'s interests?
Chad Frerichs M.Ed. has interest in New Technology, Computers.
What skills is Chad Frerichs M.Ed. known for?
Chad Frerichs M.Ed. has skills like Educational Technology, Technology Integration, Instructional Technology, K 12, Curriculum Development, Educational Leadership, Staff Development, Moodle, Distance Learning, Teaching, Networking, Teacher Training.
Who are Chad Frerichs M.Ed.'s colleagues?
Chad Frerichs M.Ed.'s colleagues are Don Edelmon, Cindy De Schinkel, Dave Spiegel, Pat Reynolds, C.p.m., Juanita Phillips-Nunn, Seth Martin, Oliver Ramirez.
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