As the VP, Technology at American Affiliate, I oversee all corporate-wide information and communication technology initiatives. I have more than two decades of experience in leading IT teams and projects across diverse industries, such as iGaming, casino, human resources, and business communication.My mission is to provide strategic and operational direction for the planning, designing, implementation and execution of information technology projects that cut costs, improve access, reduce downtime, and support users. I also partner with the C-Suite to drive digital transformation, innovation, and new business development. My core competencies are IT strategy, customer success, IT service management, technical support, and project delivery. I am a certified Microsoft professional, with a BSc(Hons) in Applied Biology and a PGCE in Secondary Education. I am passionate about leveraging technology to create value and enhance customer experience.