• Completed over 300 projects on more than 10 different areas around the world with a recurring clientele of more than 15, and with the help of Agile methodology secured 5 out of 5 rating enhancing customer loyalty and positive feedback with 100% delivery on time on all projects• Recommended and forecasted clients with server specification required to execute applications within optimal level i.e. under 80% after analysing the previous usage of the existing applications and competitors

• Managed a team of 8 programmers to develop several complex reporting and automation systems, cutting down reporting time from 3 hours to 20 minutes increasing customer journeys and local marketing team’s collaboration• Supervised and facilitated marketing teams to instil awareness of company’s marketing automation tools while ensuring flexibility catering various dynamics• Spearheaded initiative to research and keep workplace up-to-date with technology and security protocols after analysing the flaws in the current practice, such as the shift from Waterfall to Agile methodology and the adaptation of JIRA framework to make Agile approach successful• Timely reporting and assistance in the computation of taxation based on the revenue generated from the projects and summarization in a monthly expense and tax statement

• Managed a team of 4 analyst coders to develop a CRM website and analysis engine of big data sourced in SQL to increase data driven business insights and solidifying its KPI• Persuaded client to enhance security by creating a mobile verification app following the investigation of its digital business and online platforms for 3 months, helping in reduction of fraudulent activity/access by 40%• Encouraged client to initiate a digital marketing campaign through which the overall fanbase increased by 200%

• Advised and created a data driven automation plugin in Python for an online platform through which the growth on sales was 1.5 times while the workload decreased by 90% which resulted in enhancement of product portfolio• Trained a team to use the plugin collaboratively and to customise it for future use• Increased effectiveness of the plugin by benchmarking it against ranking competitors and people behaviours to increase further sales and customer traffic• Carried out end-to-end change management engagement through awareness campaigns and training of staff to instil the required behavioural and cultural change in the organization to align with the strategic shift