Henry Ramirez
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Henry Ramirez Email & Phone Number

Lead Technical Support Engineer at NICE
Location: Bronx, New York, United States 8 work roles 3 schools
1 work email found @ipc.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email h****@ipc.com
LinkedIn Profile matched
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Current company
NICE
Role
Lead Technical Support Engineer
Location
Bronx, New York, United States
Company size
13118 employees

Who is Henry Ramirez? Overview

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Quick answer

Henry Ramirez is listed as Lead Technical Support Engineer at NICE, a with 13118 employees, based in Bronx, New York, United States. AeroLeads shows a work email signal at ipc.com and a matched LinkedIn profile for Henry Ramirez.

Henry Ramirez previously worked as Senior System Engineer at Ipc Systems, Inc. and Supervisor NA Central Support at Ipc Systems, Inc.. Henry Ramirez holds Bachelor'S Degree, Computer Software Engineering from Western Governors University.

Company email context

Email format at NICE

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{first}.{last}@ipc.com
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AeroLeads found 1 current-domain work email signal for Henry Ramirez. Compare company email patterns before reaching out.

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Profile bio

About Henry Ramirez

With over 10 years of work experience in the IT industry, I have developed core competencies in Linux system administration, VOIP solutions, and network troubleshooting. My mission is to provide exceptional technical support and customer service to clients across various sectors and regions. I am currently a Lead Technical Support Engineer at NICE, a leading software company that delivers cloud and on-premise solutions for customer engagement, security, and compliance.

Listed skills include Ip, Voip, Data Center, Telecommunications, and 45 others.

Current workplace

Henry Ramirez's current company

Company context helps verify the profile and gives searchers a useful next step.

NICE
Nice
Lead Technical Support Engineer
New York, United States
Website
nice.com
Employees
13118
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Company profile
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8 roles

Henry Ramirez work experience

A career timeline built from the work history available for this profile.

Lead Technical Support Engineer

Nice

New York, United States

Role listed

Nice

New York, United States

Lead Technical Support Engineer

Nice

Hoboken, New Jersey, Us

Lead Technical Support Engineer

Senior System Engineer

Ipc Systems, Inc.

Jersey City, New Jersey, Us

• Closed over 80% of complex issues before internal escalation • Manage several Linux sever across different customer network • Perform complex upgrade on large critical system across different customer enterprise• Design and deploy custom VOIP solutions for different customer needs working with Sales and Product management • Assist management with customer escalations for major outages• Manage global deployment including but not limited to APAC,EMEA and Latin America• Provided technical SOW for different procedures involving customers systems • Perform upgrade on Redhat linux • Perform basic scripting in python and bash for automation • Analyzed network packets for QOS and other VOIP issues using Wireshark and tcpdump • Installed, configure and supported Audiocode SBC and MG products • Configure Asterisk PBX for lab testing and customer support

Apr 2019 - Jan 2023

Supervisor Na Central Support

Ipc Systems, Inc.

Jersey City, New Jersey, Us

Aug 2014 - Apr 2019

Technical Support Engineer

Sandvine

Waterloo, On, Ca

• Install Modules for proper Packet inspection• Assisted in writing code for Policy enhancement• Manage over 60 FreeBSD server with custom software and hardware• Created code for advance packet manipulation using PAL. • Manage large policy Deployment projects for user base in NYC and NJ

Mar 2012 - Sep 2012

Field Engineer

Etrali Trading Solutions

Fr

• Installed and maintain Turret systems in Different Networking environments in the financial industry• Install and Configure Cisco Switches and routers for IP Deployment of Turrets• Installed and maintained Cent OS and Server 2003 in different networking infrastructure • Repaired Turrets and Etrali System cards• Installation of Etrali Software and Server/client deployment• Trained other Techs with Etrali and Nice Equipment• Installed and maintain Nice Loggers , CLS and Storage Center on 8.9 platform • Diagnose and Repair T1 issues• Install and manage T1 Direct Circuits in larger deployment• Maintained over 400 Turret in a busy trading floor• Manage site-to-site VPN(IPSEC) for remote access• Project Manager for many system install in the NYC Hub.

May 2007 - Mar 2012
Team & coworkers

Colleagues at NICE

Other employees you can reach at nice.com. View company contacts for 13118 employees →

OC Omkar Chikhalwadkar Omkar Chikhalwadkar Colleague at NiceKolhapur, Maharashtra, India View → TB Tal Ben Tal Ben Colleague at NiceNorth District, Israel View → VR Vinay Rana Vinay Rana Colleague at NiceGarland, Texas, United States View → TL Thomas Lee Thomas Lee Colleague at NiceCulver City, California, United States View → JM Jo Moore Jo Moore Colleague at NiceGreater Southampton Area, United Kingdom View → VV Vinothini Vino Vinothini Vino Colleague at NiceChennai, Tamil Nadu, India View → IB Isa Belle Isa Belle Colleague at NiceNice, Provence-Alpes-Côte D'Azur, France View → MF Marcelo Fuzaro - Mba Marcelo Fuzaro - Mba Colleague at NiceSão Paulo, Brazil View → WC Whitney Cahoon Whitney Cahoon Colleague at NiceSalt Lake City, Utah, United States View → EL Ethan Lipscomb Ethan Lipscomb Colleague at NiceSandy, Utah, United States View →
3 education records

Henry Ramirez education

Bachelor'S Degree, Computer Software Engineering

Western Governors University

Bachelor'S Degree, Information Technology

Monroe School

Associate'S Degree, Computer Systems Networking And Telecommunications

Katharine Gibbs School
FAQ

Frequently asked questions about Henry Ramirez

Quick answers generated from the profile data available on this page.

What company does Henry Ramirez work for?

Henry Ramirez works for NICE.

What is Henry Ramirez's role at NICE?

Henry Ramirez is listed as Lead Technical Support Engineer at NICE.

What is Henry Ramirez's email address?

AeroLeads has found 1 work email signal at @ipc.com for Henry Ramirez at NICE.

Where is Henry Ramirez based?

Henry Ramirez is based in Bronx, New York, United States while working with NICE.

What companies has Henry Ramirez worked for?

Henry Ramirez has worked for Nice, Ipc Systems, Inc., Sandvine, and Etrali Trading Solutions.

Who are Henry Ramirez's colleagues at NICE?

Henry Ramirez's colleagues at NICE include Omkar Chikhalwadkar, Tal Ben, Vinay Rana, Thomas Lee, and Jo Moore.

How can I contact Henry Ramirez?

You can use AeroLeads to view verified contact signals for Henry Ramirez at NICE, including work email, phone, and LinkedIn data when available.

What schools did Henry Ramirez attend?

Henry Ramirez holds Bachelor'S Degree, Computer Software Engineering from Western Governors University.

What skills is Henry Ramirez known for?

Henry Ramirez is listed with skills including Ip, Voip, Data Center, Telecommunications, Telephony, Unified Communications, Managed Services, and Cisco Technologies.

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