Nicolas Ho Email & Phone Number

Syracuse, Ny, Us

Fort Worth, Texas, Us

• Manages and coordinates pre-implementation and implementation of new AIM Programs by ensuring all checklist items are effectively completed, receipt: bill of materials, statement of work, credit approvals, forecast mapping completion, establishment of program parameters, and program set-up• Works closely with Supply Chain Services Managers, sales branches, and customers to ensure effective implementations and ongoing program modifications if needed• Manages ongoing processing of assigned AIM Programs to ensure customers’ needs and goals are achieved by ensuring receipt of customer forecasts, ensuring forecasts are accurately translated to the mainframe system, and ensuring acceptable program parameters are met• Identifies customer and/or company issues as they relate to AIM Program’s success and works with appropriate parties to resolve any issues or concerns in a timely and accurate manner• Maintains integrity of consignment inventory using cycle counts, physical inventory support, and consignment inventory reviews for poor performing, orphaned, or slow-moving consignment materials• Utilizes report generation tools and database management to provide information to internal and external customers and for internal review of customer inventory utilization. • Performs other duties and special projects as assigned.

Fort Liberty, Nc, Us

Huntsville, Alabama, Us

•Installs, operates and maintains computer systems and local area networks (LAN)•Performs system administration (SA) and maintains computers and servers within the computing environment (CE) and the network environment (NE)•Performs network administration (NA); installs, configures and maintains network equipment within the LAN•Installs, operates, and maintains commercial off the shelf (COTS) equipment (i.e. routers, switches, desktop and laptop computers)•Provides direct support for Information Dissemination and Content Staging•Performs Network Operations (NETOPS) Service Desk Management, which includes incident and problem processing, change request processing, availability management and user interaction•Assists in the planning, configuration, management, and monitoring of the wide area network (WAN)

Washington, Dc, Us

•Use automated systems for data entry, and compilation for analysis and creation of reports•Process personnel and payroll actions•Interpret and apply regulations, policies and practices applicable to unit operations and activities•Coordinate use of U. S. Army Reserve (USAR) centers, and arranges for facility maintenance and repairs•Advise new members on the USAR program, obligations, advantages and unit vacancies•Provide technical advice to unit commander and staff•Maintain liaison with higher headquarters assuring compliance with directives•Monitors unit mobilization readiness

Washington, Dc, Us

•Serve as a Staff Administrative Specialist for an Army Reserve Brigade, Group, Battalion, or comparable activity•Serve as the military personnel technical expert for the unit•Coordinate, monitor and evaluate significant projects and activities concerning Headquarters and Command-wide administrative issues•Advise leadership and other staff regarding administrative matters•Review military, administrative and personnel related correspondence to make determination on adequacy prior to submission to higher headquarters•Provide training and technical guidance for administrative activities and personnel within the organization•Coordinate resources for assigned programs and training events•Evaluate administrative issues to recommend actions or develop policy to improve administrative operations

Fort Liberty, Nc, Us

•Greet and account for visitors/applicants in and out of the MEPS•Question applicants to obtain and/or verify complete data required for final data processing of forms and records•Perform records management of electronic and paper applicant records•Enter data in Command automated system(s) to record applicant processing information

Fort Liberty, Nc, Us

•Build fighting positions, defensive positions, and floating or fixed bridges •Place and detonate explosives•Clear paths of obstacles •Install firing systems for demolition•Detect mines visually or with mine detectors

Bentonville, Arkansas, Us

•Troubleshoots and resolves complex tasks (for example: run commands at controller level, root access to servers to make changes, configure changes) by gathering needed information and formulating an action plan•Utilizing existing scripts and commands to resolve tasks; interpreting the results to determine further action; utilizing online documentation, personal experience, and knowledge to troubleshoot issues; and engaging support teams (contractor teams, vendor partners) as required to assist in the resolution of issues•Manages and resolves customer incidents, requests, and escalations received through various communications (for example, phone calls, email system software, walk-ups) by identifying incident and business partner needs; monitoring incident and request queues; categorizing urgency of incidents, requests, and escalations•Validating business partner and system issues and resolutions; assigning, delivering, installing, or enabling assets (for example, hardware, equipment, software, media, coordinating delivery of new equipment) upon approved request •Tracking the status of requests and/or problem tickets; assigning requests to other teams and escalating as needed; creating and modifying remedy templates; and closing requests or problem tickets upon completion•Imaging PC's & MAC's and installing applications over a network. Remote computers access software such as NetOp, MS Remote Desktop, etc. Installing hardware such as video cards, sound cards, CD/DVD Burners, system boards, printers and scanners

Bentonville, Arkansas, Us

•Communicates with and organizes daily reports for traffic management, merchandising, replenishment, carriers, and suppliers on events/loads/purchase order tracking to guarantee on time delivery to distribution centers, stores, clubs, and/or consolidators•Completes work projects and urgencies using WMTS, HOSTS, Mile Maker•Complies with company strategies, procedures, and standards of ethics and integrity•Develops and expands skills and knowledge of all processes within department to reach a common goal•Offers customer service for internal customers, suppliers, third parties, and carriers•Routes deliveries to Distribution Centers•Troubleshoots shipment difficulties and load/shipment exceptions/re-assignments

Bentonville, Arkansas, Us

•Conducting analysis and dispatching numerous service on alarms relating to Wal-Mart’s building systems such as refrigeration, lighting, energy management systems, and HVAC as well as power outage conditions that may exist•Interact daily with store personnel, third parties contractors, Wal-Mart technicians and other representatives•Emailing using Outlook to store personnel to managers to solve alarms before dispatching technicians •Partner with a team of four to keep alarms or problem down to minimum as possible to save money

Pittsburgh, Pa, Us

•Demonstrate sales leadership by setting the example to all members of the selling team, reinforcing the selling culture •Communicate clear expectations and hold the store team accountable to achieving all brand, performance and behavior standards •Manage peers professionally while building effective relationships with store management team •Proactively seek personal learning and development opportunities •Train and motivate sales team to create a customer focused environment •Recognize customer service issues in a timely manners and partner with Store Manager to develop action plans for resolution •Ensure proper merchandise presentations are maintained and execute any needs as directed by store management •Drive KPI results and maximize business opportunities weekly •Assign specific goals to sales and stock associates to achieve a common goals •Maintain all operation standards to secure the assets (2,500 equipment). Manage and secure about $2,000 deposit daily

Pittsburgh, Pa, Us

•Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns, and merchandising through utilizing multiple resources •Maintain stockroom standard operating procedures (SOP) to maintain efficient and effective handling and placement of merchandise in order to increase sales and efficiency •Support, understand and adhere to AEO visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor •Partner with store leadership to ensure all aspects of replenishment are properly •Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store •Partner with store leadership to complete stock transfers and process damages •Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks/or assisting in customer interactions •Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership

Columbus, Oh, Us

•Utilized strong communications skills to deliver a positive customer experience and achieve the daily sales goals•Perform register sales transactions quickly and accurately in accordance with established cash control procedures •Ability to maintain control while multi tasking with calculating cash, bagging merchandise, and answering customer

Associate Applied Science

Computer Engineering

Computer Engineering