Working closely with the business to understand, plan and manage the delivery of IT for new business. Management of projects being mobilised from inception (once approved) through to delivery, ensuring projects are mobilised within programme and budget whilst liaising with the customer on a regular basis. Planing and executing office moves/relocations and IT integration of acquired companies. Providing evaluation, design and implementation of suitable technologies, business procedures and… Show more Working closely with the business to understand, plan and manage the delivery of IT for new business. Management of projects being mobilised from inception (once approved) through to delivery, ensuring projects are mobilised within programme and budget whilst liaising with the customer on a regular basis. Planing and executing office moves/relocations and IT integration of acquired companies. Providing evaluation, design and implementation of suitable technologies, business procedures and systems in support of bid preparation and tendering with assistance from the IT Projects Manager as required. On award, assisting with mobilising the proposed business system and technology by giving onsite support until the mobilisation moves to the Service Desk. Resolve problems and faults, correct malfunctions and documents results. Take action on known or complex problems, advising superiors and specialists only when their attention is required. Reporting details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Providing guidance and assistance to less experienced colleagues in the execution of routine tasks. Assisting end users in a professional manner. Contributing as required, to the development of installation procedures and standards Show less

Improving the efficiency of the Costain information management processes through the strategic implementation of IT collaboration systems by identifying, researching, analysing, reporting and implementing IT initiatives that produce measurable improvements to the Information processes. Trialling / Piloting adoption of advanced collaboration system functions in order to optimise the automation of information sharing. Analysing feedback and using it to review and improve corporate IT systems

Day to day responsibility for assisting Construction project managers with technical assistance in the evaluation, design and implementation of suitable technologies, from project award through to mobilisation at site by providing cost plans, programs of work, liaising with 3rd party suppliers to order communication lines & IT equipment in a timely manner as well as installing, testing, implementing or decommissioning and removing of cabling, wiring, equipment, hardware and appropriate… Show more Day to day responsibility for assisting Construction project managers with technical assistance in the evaluation, design and implementation of suitable technologies, from project award through to mobilisation at site by providing cost plans, programs of work, liaising with 3rd party suppliers to order communication lines & IT equipment in a timely manner as well as installing, testing, implementing or decommissioning and removing of cabling, wiring, equipment, hardware and appropriate software. Assisting the bid teams by providing IT budget quotes for new tenders. Show less

Desktop support for approximately 700 users, closing on average 120 calls a months as part of a 4 man helpdesk providing 1st and 2nd line support. The role also included upgrading and installing existing and new hardware, liaising with 3rd party’s to ensure delivery of all required technologies prior to and at the time of installation. Supporting Windows 95, NT, 2000 on both Dell Desktops and Laptops, MS Office 97 and 2000, Access 97, supporting HP printers via a TCP/IP network, Coordinating… Show more Desktop support for approximately 700 users, closing on average 120 calls a months as part of a 4 man helpdesk providing 1st and 2nd line support. The role also included upgrading and installing existing and new hardware, liaising with 3rd party’s to ensure delivery of all required technologies prior to and at the time of installation. Supporting Windows 95, NT, 2000 on both Dell Desktops and Laptops, MS Office 97 and 2000, Access 97, supporting HP printers via a TCP/IP network, Coordinating the end of life disposal of Computer equipment, Carrying out of IT training for new starters. The role also included a rota of being first contact for any IT issues outside of normal office hours. Show less

IT Support for the Dealer Systems team at Unipart duties involved phone support to the Rover, LandRover and Jaguar dealer network on IT related issues, monthly testing of parts catalogue CD on various operating systems and languages to ensure functionality

Field based Customer engineer in the south region providing backfill desktop support to various onsite contracts that Computacenter held, also provide resource as required for various desktop and server roll-out projects