Mridula Dwivedi Email & Phone Number

Capable of leading a team with maximum productivity and efficiency . Focused on building solution design with creativity and continuous improvement. Currently working in Contact Centre Domain (CCaaS) and Certified SAFe 6 POPM. I am Well versed with Agile Methodologies & Agile Project Management, handling Role and Responsibility of Product Owner and Product ManagementLeading all Agile and Scrum Events, refining Features, defining user stories, acceptance criteria, driving backlog refinement events, prioritising backlog stories, Iteration planning, PI planning and ART syncHelping align story development with deliverables priorities and acting as a mediator b/w Team and Business.Release Management, Communication, Team ManagementCollaborating with Business Partners, Development and QA Team for gathering Product Requirements, defining Product strategies, Stakeholder Management and Business Communication across multiple zone NA, EMEA and APAC region Exposure to Rally, MS Visio Problem solving using Creative and Design Thinking

Listed skills include C++, .Net, Event Management, C, and 12 others.