Mridula Vijayan Email & Phone Number

Northern Governorate, Bahrain

Bahrain

- Design and develop database architecture, operate database management systems to analyze data.- Perform data mining analysis, collect and document user requirements, write scripts related to stored procedures and triggers. - Worked extensively in the development of reports and maintenance project of 3 different MIS platforms. - Conducts data mining and data modeling in coordination with the business development, marketing and finance departments.- Creating different… Show more - Design and develop database architecture, operate database management systems to analyze data.- Perform data mining analysis, collect and document user requirements, write scripts related to stored procedures and triggers. - Worked extensively in the development of reports and maintenance project of 3 different MIS platforms. - Conducts data mining and data modeling in coordination with the business development, marketing and finance departments.- Creating different applications to meet the school’s requirements. Analyze and prepare insightful reports for the management.- Mastery of Associate, Intermediate and Senior level responsibilities. Independently writes reports and presents data in formats such as abstracts, graphs or summaries. - Coordinated the designing of reports that integrate data from multiple sources, including designing of reporting systems and standardization of metrics and formats across departments and functional areas.- Manages complex business reporting system design and implementation, including systems for QA and report documentation. Functions as facilitator and/or mentor for data reporting projects, teams and task forces.- Identify, analyze, and interpret trends or patterns in complex data sets. Acquire data from primary or secondary data sources and maintain databases/data systems. Show less

Bahrain

- Worked with executives and other business leaders to identify opportunities for improvement. Prioritize the business and information needs.- Use graphs, infographics and other methods to visualize data. Structure large data sets to find usable information. - Collect and document user requirements. Suggested/implemented optimal solutions, and tailored application to meet business requirements. Acquiring data from primary or secondary data sources and maintaining databases.- Managed… Show more - Worked with executives and other business leaders to identify opportunities for improvement. Prioritize the business and information needs.- Use graphs, infographics and other methods to visualize data. Structure large data sets to find usable information. - Collect and document user requirements. Suggested/implemented optimal solutions, and tailored application to meet business requirements. Acquiring data from primary or secondary data sources and maintaining databases.- Managed the company server and other IT tasks making sure of the business continuity. Troubleshoot all Microsoft Office Applications and formulated next generation analytics environment, providing self-service, centralized platform preparation for all data-centric activities which helps the employees and customers. - Maintain, manage and troubleshoot network peripherals. Assisted in setting up WAN such as Router, Network Switch and Firewall. Show less

Bangalore

- Assisting in account holder matching on ANZ’s banking systems to ANZ staff per HR records.- Checking the Line Manager details of each account holder and emailing the manager to confirm whether the access assigned to the respective account holder is in alignment with the job role responsibilities, thus by reducing the risk involved.- Preparation of summary reports which includes the listing of those user accounts that require modification or deletion and sending to the concerned… Show more - Assisting in account holder matching on ANZ’s banking systems to ANZ staff per HR records.- Checking the Line Manager details of each account holder and emailing the manager to confirm whether the access assigned to the respective account holder is in alignment with the job role responsibilities, thus by reducing the risk involved.- Preparation of summary reports which includes the listing of those user accounts that require modification or deletion and sending to the concerned provisioning team.- Concentrating on customers in the manner in which queries are handled and responded resulting in improved customer feedback and also improvement in the process. Show less

Bangalore

• Act as single point of contact for information pertaining to the products and services of HP.• Manage the helpdesk as well as prioritizing, resolving, recognizing, and routing end-user computer problems.• Providing networking, design, installation and maintenance services.• Deploy and configuring PCs, Workstations and Laptops. Resolving the issues over the telephone and by email.• Remote administration and management of customer premises equipment. To log &… Show more • Act as single point of contact for information pertaining to the products and services of HP.• Manage the helpdesk as well as prioritizing, resolving, recognizing, and routing end-user computer problems.• Providing networking, design, installation and maintenance services.• Deploy and configuring PCs, Workstations and Laptops. Resolving the issues over the telephone and by email.• Remote administration and management of customer premises equipment. To log & prioritize system & user support calls from the team.• Deal with SAP related issues and responsible for handling customer queries across the globe. Provide server related solution to employees of Wartsila.• Track, monitor and report on all Help Desk incidents within defined customer service levels. Provide comprehensive remote support for customers including Tier-1 support for LAN/WAN products. • Manage enterprise systems for wireless corporate messaging and application access. Determining the nature of faults and the steps required to rectify it.• Writing progress and statistical reports for supervisors and managers. Show less