Mrigakshi Ray (Mahri) Email & Phone Number

Adelaide, Sa, Au

Mumbai, Maharashtra, India

Driving the HR operations, employee engagement & employee relations space for the corporate function of the organisation, by effective business partnering with our internal stakeholders/HODs/CXOs. Panel Member of the Prevention of Sexual Harassment ( POSH) Internal Complaints Committee, taking care of end to end case investigations including evidence analysis, cross hearings and compliance.Skilfully understanding & analysing the pulse & need of the teams and addressing these by finding industry best practices and out-of-the-box solutions to map them better with the greater business goals. Doing all this by keeping a people-centric and super positive approach to nurture a deeply engaged workforce. All for the people!

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Sydney, New South Wales, Australia

Sydney, Australia

Singapore

Senior HR Generalist, analyst and advisor for the Singapore, Malaysia, & Indonesia Branches.

Singapore

HR Generalist for the Singapore, Malaysia, & Indonesia Branches.

Singapore

Business Development Professional (Indian Subcontinent)• Key Responsibilities1. Drive overall Sales, Ops support in Indian Subcontinent region, focusing particularly in the tracking and reporting of progress and outcomes including key financials KPIs (Sale, Operating profit and CapEx), non-financial KPIs (Strategic Alignment, opportunities pipeline progress, etc.)2. Operations and customer support for customers in Indian Subcontinent regions.3. Responsible for processing various inter-company claims.4. Support commercial manager in preparation of offer, on financial aspect.5. Contracts/order margin review with operations and commercial manager.6. Provide 3rd Level support on back office mainly related to banking.7. Document requirements and provide regular status reporting to management: Participate in monthly reporting package preparation.8. Measure, control and anticipate economic and financial performance of the company in the assigned region.9. Participate in projects and initiatives as and when required.

India

Relationship Manager ­ Key Client Group • Key Responsibilities1. Engaging in fostering strong relationship between key-clients and the company2. Regular follow-ups with the Key Clients, handling complaint calls and ensuring speedy solutions to their grievances3. Conducting KYC, Customer processing & documentation4. Executing client-relationship and regularly updating them on newly launched products 5. Adept in handling customer requests, regular follow up & generating error free reports6. Institutional Sales Presentations and Marketing Campaigns7. Managing and executing the Master MIS and reporting the same to the Regional Sales Manger8. Manage portfolios, tracking and advisory to clients9. Ensuring flawless daily transactions as directed by the sales team within the given timelines10. Sectional distribution of leads from the company database to the sales team11. Selling Liability products, viz. MF, FD, Pvt. Equity products, PMS, Stock Trading, Bonds etc to walk-in clients12. Accompanying the foot-on sales officers on client visits to provide in-depth product information as and when required• Additional Responsibilities1. Steered various training program for CREs on documentation & processing 2. Managing Recruitment processing, new hire onboarding process management to expedite resource filling time.3. Market research for potential candidates and engaging in discussion to convey company value proposition.4. Engaged in screening these candidates through telephonic interviews and shortlisting.5. Reporting potential candidates to Regional HR for further rounds.6. Carrying out new hire onboarding with successful.7. Attending all the process follow-up/clarification calls from the candidates as single touch point.

Key Responsibilities o Conducted recruitment drives in Kolkata, West Bengal o Developed selection criterion liaising with Lucknow HQ o Training Sales Representatives for Institutional Sales o Built team for Kolkata Operations o Institutional Marketing of Educational Products and lead generation o Process mapping for telemarketing, feedback management o Monitoring Customer Relationship Management process

Pgdm, Human Resources Management And Services

B. Com(Hons), Marketing Management, Div 1

Activities and Societies: National Social Service Cadet & Dramatics Club Member

Commerce, Accountancy; Business Math, Business Economics, Business Org

Ahri Practising Certification Program (Apc) Equivalent Of An Aqf Level 8 Postgraduate Program, Human Resources Management And Services

The AHRI Practising Certification Program (APC) is an industry-recognised equivalent of an AQF level 8 postgraduate program, designed.