Mrigna Singh Email & Phone Number

Manchester, GB

• Consulted technical and business operations projects for global IT and Telecom clients to improve operational efficiency and drive revenue growth.
• Analysed current business needs and challenges to create detailed business cases highlighting current state and improvement initiatives required to get to the desired state.
• Led stakeholder workshops to capture project needs, and drove alignment to achieve clear, actionable objectives as per business requirements.
• Applied project management best practices to managed project plan, risks, budget, schedule and change to achieve strict adherence to project milestones within budget and time.
• Maintained detailed project documentation using MS Project and recorded progress of KPIs. Ran status review meetings, shared regular updates and drove change management decision-making.
• Conducted risk assessments, maintained RAID register, and created comprehensive mitigation plans to reduce potential issues.

• Led PMO Office of Group CTO in business planning, strategy development, and project execution across 14 countries to drive operational excellence.
• Formulated and reviewed strategic plans in collaboration with various cross-functional teams. Managed strategic and operational KPIs, created status reports, conducted reviews, and helped remove roadblocks leading to.
• Managed key projects aimed at driving profitable and sustainable results. Ran stakeholder workshops and periodic business reviews. Ensured team alignment on critical issues for faster decision making and reducing risks.
• Ran business process improvement initiatives and created efficient processes to result in complete integration across cross-functional and regional teams. Prepared in-depth documentation for periodic C-suite executive.

Delhi, India

• Managed projects under ‘Transition to 5G’ program to design and deliver advanced networking solutions to global Telecom operators.
• Led customer workshops to collect customer requirements and drove internal teams to achieve compliance. Acted as bridge between business and technical teams to ensure minimum gaps.
• Ran internal stakeholder workshops to define project scope, objectives, deliverables, and success criteria; ensured alignment on vision during planning phase.
• Managed entire product development life cycle from inception to Go-Live using Agile and Waterfall hybrid to deliver projects within budget and schedule.
• Developed detailed project plans, resource plan, and other critical documentation. Conducted root cause analyses, impact assessments, and change management. Tracked progress on time, quality, cost & safety metrics and.
• Streamlined use of collaborative documentation tools like Confluence and JIRA to efficiently manage collaboration between internal, vendor and customer teams.

MDI Gurgaon, India

• Led senior and junior student team dedicated to create visibility on international trade practises, and global business policies
• Engaged with multinational corporations and industry leaders to introduce live industry projects designed specifically for students to solve real-time business challenges faced by companies on a daily basis.

Gurgaon, India

• Conducted market research and devised future product roadmap for new digital transformation products. Worked closely with C-suites to devise implementation strategy and acceptance criterias.
• Successfully handled new product rollout of MS Dynamics 365 CRM cloud solution in Business Development and Sales team for faster lead to funnel conversion for 250+ channel partners.
• Successfully handled rollout of Dynamics 365 Business Central ERP tool across 7+ functions for effective management of operations.

New Delhi Area, India

• Designed and developed full-fledged end-to-end SDLC projects in business intelligence domain for advanced decision making and product strategy development
• Work closely with client’s technical team to better design new features and user stories. Used data analysis to understand current customer needs Collaborated with QA team to ensure product quality.
• Used data collation and refinement techniques, conducted data analysis and advance reporting using tools like Power BI, Tableau, Microsoft SSAS / cube, Unix, Linux etc.
• Provided consultancy to customers on analysis, mappings, and specifications and data migration
• Delivered developments and configurations of data warehousing and reporting products.
• Led a development team of 4 people to successfully deliver mission critical project module

Master Of Business Administration (M.B.A.), Marketing, Operations, Strategy, General

• Head Secretary, IMpulse — International Business Academic Club (2017-18) • Core Team Member, Samaritans — Social Initiatives Club.

Msc, Marketing/Marketing Management, General

Student Summer Exchange Programme for One Trimester in 2017

Bachelor Of Technology (B.Tech.), Electronics Engineering, Honors

• Vice-President, FORONIX — Electronics Club • Chief Executive, Cultural Council — Cultural Club • Senior Executive, Sports Council —.

Intermediate, Science, Honors

Activities and Societies: • Class Representative • Gold medal and fee scholarship awardee both in CBSE 10th and 12th Board Exams for being.