Leading a young and ambitious team in running the best HR & IT services while constantly raising standards.-Responsible for sustaining and growing the revenues with P&L responsibilities.-Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.-Laying down the roadmap for new account acquisition and ensuring its execution.-Strategizing and executing all account related initiatives from operational troubleshooting to activations.-Maintaining a strong relationship with partners and being the face of SWM Group in that community.-Leading the Operations team in delivering the best Customer experience while having a 360-degree view on employee's to Optimal utilization of resources.-Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible-Responsible for managing the team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team.