Mrinal Prakash Email & Phone Number

Gurugram, Haryana, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Advised on customer experience consulting project with one of US leading e-commerce giant • Helped business track KPIs effectively and enabled them to make decisions on real-time data • Pared down the reporting time by building data models, pipelines, automating processes and performing analysis on real time data • Achieved increase in customer satisfaction score by analyzing the transaction & survey responses data and identifying key focus areas • Developed Tableau dashboards to keep track of fulfilment centers, vendors, delivery partners and returns• Built self-serving dashboard enabling vendors to keep track of their daily performance and make insightful decisions • Managed weekly/monthly status reports by synthesizing information from different teams

Kashipur Area, India

FIED, IIM Kashipur is a section -8, Non-profit organization and which has been granted funds to incubate agri-based start-ups under the R-ABI program by the Ministry of Agriculture, Government of India. It recently started taking in applications under two major programs involving incubation, mentoring and funding of start-ups. The plan was to invite a maximum number of invitations from potential entrepreneurs and start-ups. The success of the program depended on the quality as well as quantity of applications in a limited time period of 20 days.Roles as Relationship Manager:-1. Involved in finding viable and relevant organizations, NGO’s, Start-ups etc. and reaching out to them in order to propagate the program at ground level.2. Managing relationships with them and encouraging them to promote the program.

Bengaluru, Karnataka, India

Market Research on various capabilities in Hi-Tech vertical that can be developed at MindtreeDeveloped use cases for Hi-Tech and Media vertical, specifically Product & Engineering services offered by Mindtree using ML, AI, and Data AnalyticsDevised strategy for a cold email campaign for targeting leadsImproved the speed of moving prospects through the sales cycle and reduced the time consumed to prepare company-specific email pitch

Bengaluru, Karnataka, India

Led a team of 6 developers for Oracle Work and Asset Management (WAM) Module of BESCOM, BengaluruCreated code components for reconciled report generation for different transaction modules for PNBDeveloped and documented APIs; Maintained middleware and smoothed integration between middleware and other applicationsCoordinated with clients and developers leading to timely completion of User Acceptance Testing (UAT) phase

Mba - Master Of Business Administration, Information Technology, Data Analytics, Ai/Ml

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

Education record