A dynamic, result oriented, growth driven Hotel Manager with more than 20 years experience, including General Management & Senior Management Roles in Hospitality Industry. Have worked with major international Hotel Companies viz. Starwood, Carlson, Wyndham etc. including Luxury, Business & Resort property. Exceptional blend of experience, strategic thinking, innovative ideas, revenue generating expertise, problem solving abilities & people skills with the ability to build strong relationships with Associates, Customers and Owners alike. Key strengths and experience in the areas of Food and Beverage with substantial experience in Rooms Division, Revenue Management, Sales and Marketing and the area of Human Capital Development. Brilliant track record of Leadership, oriented with excellent financial return and customer loyalty. A great believer of the Balance Score Card (Guest satisfaction, Associate morale, Financial results).Other areas of Competencies include - •Stakeholder satisfaction•Business Improvement Plan•Mentoring & Coaching•Change Management•Instilling Corporate Culture and Brand Promise
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General ManagerSarovar Hotels & ResortsMumbai, Mh, In -
General ManagerSarovar Hotels & Resorts Mar 2016 - PresentMumbai• Spearheaded Hotel Budget in line with Sarovar Group Policy & Owner’s vision• Re-framed the Sales & Marketing Policies of the hotel• Achieved 12% higher Occupancy than the previous year, 10% increase in the ARR YOY & a total increase of 10% in GOR; increased the GOP by 20% YOY • Successfully completed soft refurbishment of rooms & public areas• Prepared a unique Concept for a newly proposed Cafe-Bar-Kitchen• Reduced overall expenses by 5%• Restructured all hotel… Show more • Spearheaded Hotel Budget in line with Sarovar Group Policy & Owner’s vision• Re-framed the Sales & Marketing Policies of the hotel• Achieved 12% higher Occupancy than the previous year, 10% increase in the ARR YOY & a total increase of 10% in GOR; increased the GOP by 20% YOY • Successfully completed soft refurbishment of rooms & public areas• Prepared a unique Concept for a newly proposed Cafe-Bar-Kitchen• Reduced overall expenses by 5%• Restructured all hotel SOPs• Doing extensive Sales calling to increase the Top-line Sales• Introduced aggressive Revenue Management Policy to increase the Market-share in the Compset• Had done a complete revamp of the All Day Dining restaurant• Implemented a holistic plan to increase GSI & ESI Show less -
DirectorPs Fashion Studio Mar 2014 - Feb 2016Mumbai• Started out along with my wife as a Retail Garment Entrepreneur. Working on effective networking across Mumbai for competitive Material-sourcing Costs, we set up a niche Fashion Garment Studio retailing selective clothesline. A fully Start-up Project entailing its own time-constraints along with pressing related commitments, we were successful in accomplishing our objective & created a strong Brand• Identified various source market for raw materials• Managed the logistics in a phased… Show more • Started out along with my wife as a Retail Garment Entrepreneur. Working on effective networking across Mumbai for competitive Material-sourcing Costs, we set up a niche Fashion Garment Studio retailing selective clothesline. A fully Start-up Project entailing its own time-constraints along with pressing related commitments, we were successful in accomplishing our objective & created a strong Brand• Identified various source market for raw materials• Managed the logistics in a phased manner• Handled the P&L responsibility with a structured approach• Was able to reduce the cost by 17% on the whole Show less
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Group General Manager & Head Of HospitalityMani Square Hospitality Pvt Ltd Kolkata Nov 2012 - Feb 2014Kolkata• Took ownership of the Hospitality Division, reviewing overall functioning - a) Optimized total revenue; increased overall revenue by 20% from the previous year b) Minimized operational cost by 5% and ensured overall excellent performance c) Ensured all statutory compliance• Monitored, brought clarity and implemented Annual Plans and Budgets for the Division which improved the overall productivity of the Team by 10%• Ensured… Show more • Took ownership of the Hospitality Division, reviewing overall functioning - a) Optimized total revenue; increased overall revenue by 20% from the previous year b) Minimized operational cost by 5% and ensured overall excellent performance c) Ensured all statutory compliance• Monitored, brought clarity and implemented Annual Plans and Budgets for the Division which improved the overall productivity of the Team by 10%• Ensured complete and timely compliance of Commercial and Technical Statutory thus helping to save 5% cost• Established timely preparation of P&L Reports and scrutinized various MIS highlightingOperating and performance parameters• Was part of the Core Team responsible for Straitening, Planning & Execution of plans for the smooth opening of two Marriott properties in Kolkata (J W Marriott Hotel & Residences) & Siliguri (Courtyard by Marriott Hotel)• Delivered profits to the Group Company as per the Financial Budgets set; rendered 10% growth in overall GOP as the Profit Center Head of the Hospitality Division• Worked closely in property development for 6 Hotel Projects in pipeline in different states in India• Opening of 3 ultra-modern Clubs in different cities viz. Kolkata & Durgapur• Successfully managed the Food Courts, Specialty Restaurants & Banquets at Mani Square Mall in Kolkata & Pink Square Mall in Jaipur. Achieved 20% more sales in comparison to the earlier years• Opened 3- new Restaurants & Food Production facilities for different units across• Supported Business Development initiatives in identifying & researching potential Partners & Operators for upcoming hotel properties Show less
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General ManagerRadisson Blu Resort & Spa, Alibaug Jan 2011 - Feb 2012Alibaug, India• Successfully opened the second part of the Resort, adding 70 Deluxe Rooms, Convention & Meeting facilities, Restaurant, Outdoor Sport facilities etc. in coordination with Project Team, Architects, Interior Designers, and Consultants & Vendors. This had resulted in significant increase in Revenue, Profitability, Guest, Associate & Owner satisfaction• Had achieved a 50% increase in total revenue• Completed a smooth transition in upgrading the Brand from Radisson to Radisson Blu• Got… Show more • Successfully opened the second part of the Resort, adding 70 Deluxe Rooms, Convention & Meeting facilities, Restaurant, Outdoor Sport facilities etc. in coordination with Project Team, Architects, Interior Designers, and Consultants & Vendors. This had resulted in significant increase in Revenue, Profitability, Guest, Associate & Owner satisfaction• Had achieved a 50% increase in total revenue• Completed a smooth transition in upgrading the Brand from Radisson to Radisson Blu• Got "The Best Luxury Resort & Spa 2011" award from Today’s Traveller Publication, New Delhi• Achieved a score of 90% in the LRA Brand Standard Audit, one of the top scores in Carlson Hotels, South Asia region• Was able to attain a score of 8.35 out of 10.00, in Guest Satisfaction Survey done by Medallia Inc. & 4.46 out of 5.00 in Employee Satisfaction Survey done by Kenexa Intl• Maximized Mandara Spa sale by 60% by implementing a new Sales Strategy• Established TCEM (Tactical Cost Effective Management) to manage the various expenses & was able to improve the GOP by 2%• Created aggressive Marketing Strategies; as a result the resort got huge footfall to become a popular destination for MICE events & weddings. The revenue got increased by 40% in the MICE segment alone Show less
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General ManagerLe Meridien Ahmedabad Aug 2008 - Jan 2011Ahmedabad Area, India• Successfully rolled out the Le Meridien Global Brand immersion in the year 2008-2009• Was able to achieve No. 2 position in the Ahmedabad Hotel Compset, in spite of strong threats from the newly built Domestic & International Chain Hotels• Increased the Actual Market Share by 15% in the Travel Agent Sector despite stiff competition• Initiated & Completed full Refurbishment of the Hotel without any negative impact on the overallRevenue & GOP -
Food & Beverage DirectorLe Royal Meridien Mumbai Jun 2000 - Aug 2008Mumbai Area, India• Pre-opening, Opening and smooth launch of the Hotel. Co-ordination with Projects, Interior Decorators, Architects, Kitchen Consultants, Suppliers etc. to ensure layout and designs were aesthetic, ergonomically practical as well as in line with Le Royal Meridien Standard• Was instrumental in getting galore of awards & accolades including The 5 Diamond Award, The Best 5* Luxury Hotel etc• Was actively involved to propagate Le Meridien Global Programmes viz. Commitment to Excellence… Show more • Pre-opening, Opening and smooth launch of the Hotel. Co-ordination with Projects, Interior Decorators, Architects, Kitchen Consultants, Suppliers etc. to ensure layout and designs were aesthetic, ergonomically practical as well as in line with Le Royal Meridien Standard• Was instrumental in getting galore of awards & accolades including The 5 Diamond Award, The Best 5* Luxury Hotel etc• Was actively involved to propagate Le Meridien Global Programmes viz. Commitment to Excellence, Welcome Charter, Metrics & Measures, Nextwork etc. along with the implementation of the Business Process Show less
Mrinal Sarkar Skills
Mrinal Sarkar Education Details
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National Council For Hotel Management And Catering Technology, New DelhiFront Office, F&B Service, Food Production, Housekeeping, Sales & Marketing, Accounts, Food Science -
Presidency College, Calcutta
Frequently Asked Questions about Mrinal Sarkar
What company does Mrinal Sarkar work for?
Mrinal Sarkar works for Sarovar Hotels & Resorts
What is Mrinal Sarkar's role at the current company?
Mrinal Sarkar's current role is General Manager.
What schools did Mrinal Sarkar attend?
Mrinal Sarkar attended National Council For Hotel Management And Catering Technology, New Delhi, Presidency College, Calcutta.
What are some of Mrinal Sarkar's interests?
Mrinal Sarkar has interest in Listening To Music, Cooking, Economic Empowerment, Environment, Education, Poverty Alleviation, Animal Welfare, Health.
What skills is Mrinal Sarkar known for?
Mrinal Sarkar has skills like Pre Opening, Hotel Management, Food And Beverage, Hotel Administration, People Development, Hospitality Management, Revenue Analysis, Brand Standard Implementation, Rooms Division, Conflict Resolution, Banquets, Micros.
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Mrinal Sarkar
Enterprise Solution Architect | Togaf 9 Certified | Aws Solution Architect Professional | Google Certified Professional Cloud Architect | Google Certified Professional Machine Learning Engineer | Gen Ai | Java | PythonGreater Kolkata Area -
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Mrinal Sarkar
Bridging Opportunities & Leadership — Enabling Top-Tier Talent To Transform Organizations With Precision Hiring SolutionsBengaluru -
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