1. Smoothly managing 2 branches with an experience of managing 2+1 branches.2. Achieved Targets of 6 Sigma in Customer Service & New Business consistently & managing the branch smoothly.3. Easily able to adapt to new processes & changes affecting in business & daily routines.4. Meeting Tight deadlines with all the accuracy ground checks complete.5. A good team leader who will not only drive the team to achieve its goal but even built the team strong in all aspects from the company’s perspective. 6. A great support to my Sales team in all occasions of Customer Service & Business.7. Being instrumental in training 3 branches in row including the Senior Managers in all the respective fields of Operations; Operations, Service, Underwriting, Distribution Operations, Audits, & Branch Reconciliations. 8. A trainer to Fresh Ums & Advisors for Service, UW & DOPS related focuses.9. Underwritten cases more then 500 in numbers & have U/W rights of 5 lakhs.10. Customer Service Champ for the State & Quality Closure Champ for the Cluster.11. Committed, dedicated & honest to work, company & to all it’s people.12. Am awarded the “TATVA Award” for Legendary Customer Service in PAN India for the Quarter Oct-Nov-Dec 2007. (The nominations of these awards are taken from all over India, for the quarter there were 121 nominations out of which 11 were selected for an award, one of which I was)13. Special word from the “Underwriting Head, Ms Kalpana Mam Sampat” for my eye for the detail. 14. Won Howzzat award for continuously achieving Six Sigma for the year 2005-2006 by the Cluster Manager.15. Won Howzzat award for excellent work done for the implementation for the project ECS Launch 2006-2007 by the cluster manager.16. Won Howzzat award for going beyond the boundaries to solve a critical claim case in the year 2007-2008 by Claims head.17. Won Striker Award for the Extra-ordinary customer service in the year 2007-2008 by the State Head.