Mritunjay K. Email & Phone Number

New Delhi, DL, IN

Gurugram, Haryana, India

Delhi, India

Key Responsibilities:1. Strategic Vision and Leadership: Developed comprehensive training strategies that align with organizational objectives, driving innovation and educational excellence.2. Curriculum Design and Development: Led cross-functional teams in creating engaging and pedagogically sound educational content, collaborating with subject matter.

Noida, Uttar Pradesh, India

1. Full product lifecycle management including ideation, new development, in and end-of-life management2. Creating strategic product visions and roadmaps driven by experience to research and engagement our learners. 3. Leading a product design and development working with internal and external project teams to deliver functional and repeatable new.

Noida, Uttar Pradesh, India

Managing curriculum development and administrationDirecting all facets of staff leadership and development – including curriculum design, material development, e-learning and software implementation, and post-training analysis/review – to measurably improve and expand staff skillsets and achieve corporate objectivesExcelling as the e-learning and Training.

Noida Area, India

• I was working as a Director Learning and Development Operation setting direction and driving growth year over year. Helping to set up the organization, processes, people and technology enablers. Handled cross function.
• Managing learning and development cost center and making L&D as revenue center in outsourcing manpower.
• Acted as hands-on-instructional designer and managing editor and web producers
• Curating content and video and making eLearning courses.
• Strong analytical and process skills with Resource planning and allocation.
• Influencing skills - ability to motivate individuals and demonstrate organizational influence

Gurgaon, India

Training Needs Analysis (TNA) and Training Needs Identification (TNI): I have conducted training needs assessments to identify skill gaps and training needs across the organization. Also collaborated with various stakeholders, such as HR, department heads, and managers, to identify training priorities and develop training plans.Training Plan: I have.

Gurgaon, India

Adhering to the process metrics and specifications related to Average Handle Time, Hold Time, After Call Work etc. Providing FTR to the end user like Dell software and hardware Troubleshooting, dispatch, driver/software installation, speed, link down etc.Training Development: Developing training materials and content for technical courses, leveraging.

Chennai, Tamil Nadu, India

Troubleshooting: Investigating and diagnosing technical issues related to Windows desktop software and hardware. This can involve working with end-users to identify the root cause of the problem, analyzing logs and system data, and performing testing to confirm solutions.Incident Management: Responding to and managing support incidents, following.

Management Essentials, Business, Management, Marketing, And Related Support Services, Complete

1. Design, direct, and shape organizational processes to your advantage 2. Influence the context and environment in which decisions get.

Bachelor Of Computer Application, Computer Science

Dniit - Software Engineering, Computer Programming, Specific Applications, A+

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