Mohammad Rizki Akbar S
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Mohammad Rizki Akbar S Email & Phone Number

Service Desk Team Lead at IOH (Indosat Ooredoo Hutchison) at Mitra Integrasi Informatika, PT
Location: Pancoran Mas, West Java, Indonesia 10 work roles 1 school
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Current company
Mitra Integrasi Informatika, PT
Role
Service Desk Team Lead at IOH (Indosat Ooredoo Hutchison)
Location
Pancoran Mas, West Java, Indonesia
Company size
2589 employees

Who is Mohammad Rizki Akbar S? Overview

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Quick answer

Mohammad Rizki Akbar S is listed as Service Desk Team Lead at IOH (Indosat Ooredoo Hutchison) at Mitra Integrasi Informatika, PT, a with 2589 employees, based in Pancoran Mas, West Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Mohammad Rizki Akbar S.

Mohammad Rizki Akbar S previously worked as Service Desk Team Lead at Mitra Integrasi Informatika, Pt and Service Desk Lead at Mitra Integrasi Informatika, Pt. Mohammad Rizki Akbar S holds Bachelor'S Degree, Computer Science, 2.94 from Budi Luhur University.

Company email context

Email format at Mitra Integrasi Informatika, PT

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Mitra Integrasi Informatika, PT

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Profile bio

About Mohammad Rizki Akbar S

I am a high motivated, easy to learn something new. I have strong analytical thinking, analysis, detail and reporting. Good in presentation and communication skills. I can work hard under pressure, and be able to work together in teams.

Current workplace

Mohammad Rizki Akbar S's current company

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Mitra Integrasi Informatika, PT
Mitra Integrasi Informatika, Pt
Service Desk Team Lead at IOH (Indosat Ooredoo Hutchison)
West Java, Indonesia
Website
mii.co.id
Employees
2589
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10 roles

Mohammad Rizki Akbar S work experience

A career timeline built from the work history available for this profile.

Service Desk Lead

Mitra Integrasi Informatika, Pt

Jakarta, Indonesia

• Lead role for Helpdesk/Support Team in IOH Helpdesk system• Managing the Day to Day activities of the Team• Monitoring Ticket assignment• Delegating tasks to Team Members• Empowering Team Members with skills to improve their Confidence, Product Knowledge and Communication skills• Provide Daily/Weekly reporting to IOH IT Team

Retail Support Administrator

Pt. Indosat Tbk

Jakarta, Indonesia

• Daily monitoring application system performance• Troubleshoot and follow up the system if problem• User Acceptance Testing (UAT) enhancement application system• Remote assistance• Follow up daily case to backend team• Support system opening new store

Apr 2019 - Sep 2022

Retail Operation Support

Indosat Ooredoo

Greater Jakarta Area, Indonesia

Handling and maintaining all infrastructure at Indosat Ooredoo store

Dec 2017 - Mar 2019

Telecollection Database And Application Support

Indosat Ooredoo

Greater Jakarta Area, Indonesia

• Database processing and maintenancing of Collection server• Processing and distribution data to member and PIC• Print the invoices to customers by PIC• Ensure data is accurate and valid• Payment and data updates

Jan 2015 - Nov 2017

Teleretail Agent

Indosat Ooredoo

Greater Jakarta Area, Indonesia

Stock survey and programs campaign to Indosat outlets, and user survey by phone every day

Oct 2013 - Dec 2014

Marketing Order Management Staff

Pt Panarub Industry (Group)

Banten Province, Indonesia

• Processing all orders for adidas, reebok and mizuno shoes (receipt, process, production to shipping, billing and complaints)• Ensure data is accurate and valid

May 2011 - Sep 2013

Outbound Call Agent Telesales Fmc 202

Indosat Ooredoo

Greater Jakarta Area, Indonesia

Maintenance of Indosat outlets by phone every week

Feb 2010 - May 2011

Customer Service Representative

Indosat Ooredoo

Greater Jakarta Area, Indonesia

Incoming call service from customers Mentari

Oct 2007 - Feb 2010
Team & coworkers

Colleagues at Mitra Integrasi Informatika, PT

Other employees you can reach at mii.co.id. View company contacts for 2589 employees →

MF Muhammad Fadhil Muhammad Fadhil Colleague at Mitra Integrasi Informatika, PtWest Jakarta, Jakarta, Indonesia View → IP Indriyana Putri Indriyana Putri Colleague at Mitra Integrasi Informatika, PtBekasi, West Java, Indonesia View → PA Prastowo Adi Nugroho Prastowo Adi Nugroho Colleague at Mitra Integrasi Informatika, PtWonogiri, Central Java, Indonesia View → IR Indah Ratu Aulia Indah Ratu Aulia Colleague at Mitra Integrasi Informatika, PtUnited States View → AS Aef Saeful Rohman Aef Saeful Rohman Colleague at Mitra Integrasi Informatika, PtKecamatan Serang, Banten, Indonesia View → RH Rijkaard Hermanses Rijkaard Hermanses Colleague at Mitra Integrasi Informatika, PtEast Jakarta, Jakarta, Indonesia View → SS Suwardi Suaib Suwardi Suaib Colleague at Mitra Integrasi Informatika, PtWest Java, Indonesia View → FH Fikri Hailal Fikri Hailal Colleague at Mitra Integrasi Informatika, PtJakarta Metropolitan Area, Indonesia View → SD Selvia D. Julisman Selvia D. Julisman Colleague at Mitra Integrasi Informatika, PtJakarta, Indonesia View → HK Herlina Kurniasih Herlina Kurniasih Colleague at Mitra Integrasi Informatika, PtJambe, Banten, Indonesia View →
1 education record

Mohammad Rizki Akbar S education

FAQ

Frequently asked questions about Mohammad Rizki Akbar S

Quick answers generated from the profile data available on this page.

What company does Mohammad Rizki Akbar S work for?

Mohammad Rizki Akbar S works for Mitra Integrasi Informatika, PT.

What is Mohammad Rizki Akbar S's role at Mitra Integrasi Informatika, PT?

Mohammad Rizki Akbar S is listed as Service Desk Team Lead at IOH (Indosat Ooredoo Hutchison) at Mitra Integrasi Informatika, PT.

Where is Mohammad Rizki Akbar S based?

Mohammad Rizki Akbar S is based in Pancoran Mas, West Java, Indonesia while working with Mitra Integrasi Informatika, PT.

What companies has Mohammad Rizki Akbar S worked for?

Mohammad Rizki Akbar S has worked for Mitra Integrasi Informatika, Pt, Pt. Indosat Tbk, Indosat Ooredoo, and Pt Panarub Industry (Group).

Who are Mohammad Rizki Akbar S's colleagues at Mitra Integrasi Informatika, PT?

Mohammad Rizki Akbar S's colleagues at Mitra Integrasi Informatika, PT include Muhammad Fadhil, Indriyana Putri, Prastowo Adi Nugroho, Indah Ratu Aulia, and Aef Saeful Rohman.

How can I contact Mohammad Rizki Akbar S?

You can use AeroLeads to view verified contact signals for Mohammad Rizki Akbar S at Mitra Integrasi Informatika, PT, including work email, phone, and LinkedIn data when available.

What schools did Mohammad Rizki Akbar S attend?

Mohammad Rizki Akbar S holds Bachelor'S Degree, Computer Science, 2.94 from Budi Luhur University.

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