Rizwan Akhtar
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Rizwan Akhtar Email & Phone Number

VP Head of Field Technology and Operational Excellence at New York Life Insurance Company
Location: Wylie, Texas, United States 11 work roles 2 schools
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Role
VP Head of Field Technology and Operational Excellence
Location
Wylie, Texas, United States

Who is Rizwan Akhtar? Overview

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Rizwan Akhtar is listed as VP Head of Field Technology and Operational Excellence at New York Life Insurance Company, based in Wylie, Texas, United States. AeroLeads shows a matched LinkedIn profile for Rizwan Akhtar.

Rizwan Akhtar previously worked as IT Executive Consultant at The Hartford and Chief Product Strategy Officer at Studentuplift. Rizwan Akhtar holds Mba, Business Administration And Management, General from University Of Phoenix.

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New York Life Insurance Company

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Profile bio

About Rizwan Akhtar

My strategic vision and leadership benefits from broad, multi-industry understanding across technology and business disciplines. I steer strategic change and IT-enabled business transformation in partnership with c-level leaders and stakeholders to bring organizations to the next level. I drive innovation, adoption, and a culture of excellence to deliver:— $MM savings through RPA, AI/ML, and automations. — $MM revenue growth through mobile/digital products that excite consumers, offering real-time insights and gamification to attract and engage. —Adoption among cross-functional, cross-organizational teams for high-impact change initiatives such transitioning to product over project disciplines, decentralizing verticals post M&A, embracing Agile, attracting mobile use over brick-and-mortar, and much more. My primary areas of impact include strategic planning and partnerships, digital transformation, customer experience, operational excellence, culture change, and talent strategy. I build momentum behind streamlined and modernized technical infrastructures and business models that better serve internal and external users. My balanced understanding of people, processes, and technologies enable rapidly-evolving digital-first products and services that capture client attention as well as significant market share. Startup product development from inception to delivery / >50% more capacity within 2 yrs / +2.5% market share / +9% client experience / 3000+ servers to cloud / cloud product launches / +11% adoption of mobile products / 23% cost cuts from automations. I enjoy connecting with forward-looking leaders and talking about emerging trends. Let’s talk about: DIGITAL TRANSFORMATION ∙ PRODUCT INNOVATION ∙ BUSINESS PARTNERSHIPS ∙ CHANGE MANAGEMENT ∙ ENTERPRISE ARCHITECTURE ∙ CLOUD-COMPUTING ∙ TALENT MANAGEMENT – COACHING & MENTORING ∙ MERGERS & ACQUISITIONS ∙ AGILE ∙ DESIGN THINKING ∙ MACHINE LEARNING ∙ PREDICTIVE ANALYTICS ∙ ARTIFICIAL INTELLIGENCE

Current workplace

Rizwan Akhtar's current company

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New York Life Insurance Company
New York Life Insurance Company
VP Head of Field Technology and Operational Excellence
Wylie, TX, US
AeroLeads page
11 roles · 24 years

Rizwan Akhtar work experience

A career timeline built from the work history available for this profile.

It Executive Consultant

Current

Hartford, CT, US

  • Providing executive leadership in two key areas of the organization that taps into my organizational transformational experience both from a technology and organizational culture perspective and my relentless focus on.
  • Leading Cloud transformation of 6-lines of businesses across hundreds of application stacks migrating to the cloud. This transformation comes standard with SAFe Agile framework for delivery and requiring.
  • Driving Genesys to Amazon Connect transformation to deliver an optimized and a simplified user journey for claims and many other users across the organization requiring contact center capabilities. Over 18k users to be.
Apr 2024 - Present

Chief Product Strategy Officer

Current
Studentuplift
  • Led the development of StudentUplift product strategy and product roadmap with detailed set of features and capabilities that cater to Gen-Z’s unique mindset and behavior. Employing Design-Thinking methodologies.
  • Established product strategy and product roadmap, using Design-Thinking as a mechanism to identify solution to many problems that students face impacting their mental health. Months of collaboration and analysis of a.
  • Defined AI-models post rigorous analysis of interview and design sessions amassed the data necessary to promote mental rejuvenation, inspire minds and uplift lives.
  • Provided technical and product leadership to deliver a digital product that offers a highly engaging TikTok-style experience that align with how Gen-Z interacts with technology and consume information.
Nov 2022 - Present

Executive Vice President, Chief Technology Officer

Madison, New Jersey, US

After tremendous success with their subsidiary, I was tapped to steer Anywhere’s digital transformation. My strategic vision and technical leadership have delivered $MM business and revenue impacts. I oversee 900 FTEs/contractors, breaking down verticals to promote integrations, communications, and shared services. I continually improve and modernize.

Sep 2020 - Sep 2022

Cio & Svp Technology - Cartus

Madison, New Jersey, US

As CIO of Anywhere’s subsidiary, I revolutionized Cartus’s capabilities with an integrated digital eco-system via platform strategy with a high level of configurability to meet diverse requirements. I fostered a culture of innovation by clearly communicating benefits and plans, building momentum behind positive change. I also built out our tech team.

Aug 2018 - Sep 2020

Managing Director Personal & Business Banking Us

Chicago, Illinois, US

Here, I catalyzed change with strategic plans and roadmaps that evolved to meet stakeholder needs while elevating employee and customer experience through a series of high-profile, business-critical initiatives. ➙ 11+% in mobile banking products after structuring and steering digital strategy on multi-year roadmap embracing digital products and services. ➙.

Apr 2017 - Aug 2018

Group Vice President M&T Bank

Buffalo, New York, US

In this role, I performed comprehensive analyses of best practices to develop and deploy an industry-leading digital strategy, impacting online/mobile channels. My contributions improved functionality, user experience, re-usability, processes, and ROI. ➙ $MM digital portfolio with 24 projects that improved customer digital adoption (32% Retail, 13% Small.

Nov 2007 - Mar 2017

Solutions Architect / Sr. Project Manager

Tampa, FL, US

Providing thought leadership and vision to technology teams for improving efficiencies across technology platforms and teams.

Jun 2005 - Nov 2007

Solutions Architect

Ciber Inc.

Business problem solving and delivery of technology solutions.

2002 - 2005 ~3 yrs

Solutions Architect

Sdi Technologies

Solution architecture and designing technology solutions for varied business problems.

Jan 2000 - Jan 2002

Senior Software Developer

Cressoft Pakistan
Mar 1997 - Oct 1999
2 education records

Rizwan Akhtar education

Mba, Business Administration And Management, General

University Of Phoenix

Masters, Computer Science

Univeristy Of South Asia
FAQ

Frequently asked questions about Rizwan Akhtar

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What company does Rizwan Akhtar work for?

Rizwan Akhtar works for New York Life Insurance Company.

What is Rizwan Akhtar's role at New York Life Insurance Company?

Rizwan Akhtar is listed as VP Head of Field Technology and Operational Excellence at New York Life Insurance Company.

Where is Rizwan Akhtar based?

Rizwan Akhtar is based in Wylie, Texas, United States while working with New York Life Insurance Company.

What companies has Rizwan Akhtar worked for?

Rizwan Akhtar has worked for New York Life Insurance Company, The Hartford, Studentuplift, Anywhere Real Estate Inc., and Bmo Harris Bank.

How can I contact Rizwan Akhtar?

You can use AeroLeads to view verified contact signals for Rizwan Akhtar at New York Life Insurance Company, including work email, phone, and LinkedIn data when available.

What schools did Rizwan Akhtar attend?

Rizwan Akhtar holds Mba, Business Administration And Management, General from University Of Phoenix.

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