Accomplished Senior IT Operations Manager with extensive experience in driving digital transformation and implementing cloud-first strategies. Successfully led the comprehensive migration of the entire Trust to a cloud-first infrastructure in the first 12 months. Additionally, developed and executed a seamless onboarding and digital transformation process tailored for newly joined Trust schools, ensuring smooth transitions and rapid adaptation to the new digital environment. This proactive approach and strategic vision have consistently delivered innovative solutions that align with organisational goals and foster continuous improvement in IT operations.Overseeing the entire lifecycle of IT projects, from conception to execution, the team ensures that every initiative aligns with organisational goals and delivers measurable value. This commitment to excellence guarantees that all IT services meet the highest standards of reliability and quality, supporting the organization's overall strategic objectives.

• Developed the EAT central IT team• Developed and designed single EAT Office 365 tenancy• Implemented rolling AV upgrades across EAT

From June 2019 - November 2019 the following has been achieved:• Designed and implemented a 10GB, VLAN'd internal network • Designed and implemented a building-wide wireless network (Unifi)• Designed and implemented a new backup solution (Azure, Incremental, Daily)• Designed, put to tender and managed a new CCTV system (Hikvision, VLAN)• Designed, put to tender and managed a new door access system (Net 2 Pro, VLAN)• Implemented new security upgrades• Deployed Windows 10 Enterprise environment wide• Deployed Windows Server 2019 • Deployed Office 365 Pro Plus environment wide• Implemented a new lease line• Designed, managed and implemented a new website• Implemented a detailed and effective disaster recovery plan• Implemented Zendesk Helpdesk• Implemented Zendesk Guide• Created 3-year spending plan• Created Strategic I.T Overview

• Responsible for the day to day running of IT systems at Lode Heath School • Designed, developed and launched the new School website• Re-cabled all of the network cabinets• Proactively developed and improved both physical and virtual assets• Migrated to a new server infrastructure: o 2 New servers o 1 SAN o Cluster• Took over, re-designed and project managed 3 phases of a new CCTV installation • Project managed the I.T side of 3 developments: o New I.T classroom o Redeveloped Library/ Classroom space o New classrooms built on site x3 • Designed a new A.V solution for the main School hall• Reconfigured and redeployed the Unifi wireless network• Worked closely with SLT• Supported the School in I.T and none I.T roles• Supported the School at events outside of normal working hours

• Office 365 • G Suite• Switching• Helpdesk• Supporting 2 Junior and 1 Infant School

• CWA• CWAA• CWLA• Route Setting • Coaching• Abseils• Teaching• Lead Lessons• Delivered NICAS 1-5 • Achieved NICAS 1-5 by 17