• Supported Inbound and Outbound teams in achieving daily productivity goals by maintaining optimal floor health, and increasing overall efficiency.• Troubleshot disabled and malfunctioning robotic drives on the Kiva floor, reducing downtime.• Utilized Amazon-based applications (MMA, Apollo Audits) to monitor the Kiva floor, identifying and addressing disabled drives and fallen items, and preventing potential disruptions to operations.• Maintained a 99% floor health score, exceeding team targets.

• Performed black-box testing for Mobile and Web-based applications, reducing production defects.• Utilized ADB, Android Studio, and Xcode tools for mobile app testing, saving testing time.• Leveraged Chrome DevTools to gather insights and modify application behavior, minimizing critical issues.• Analyzed documentation and provided test coverage, ensuring 100% coverage for new features.• Conducted functional testing to validate changes, achieving a 99% accuracy rate in identifying defects before production.• Logged and tracked bugs through Jira, achieving a 95% resolution rate within the set timeframe.• Worked closely with product and technical teams to deliver results on time, increasing team productivity