James Hanson

James Hanson Email and Phone Number

Content Strategist | User Experience (UX/CX) Advocate | Change Manager | Platform & Content Migration Expert | Cloud | AWS | Health Care | FinTech | Crypto @ Optum
11000 Optum Circle, Eden Prairie, MN
James Hanson's Location
Greater Minneapolis-St. Paul Area, United States, United States
About James Hanson

UX Design Principal Content Strategist, Senior Digital Content Consultant, Senior UX Content StrategistContent Design, Information Management & Security, UX, Cloud, FinTechBanking, Finance, Insurance, Health CareBuilding Content and Optimizing UX/Design through Analytical Quality Strategies.Accomplished technical communications and user experience expert who brings a wealth of unique strategies to create exceptional software, UX, and content.Known for expert Content Design that leads to an exceptional user experience (UX): • Content Creation & Delivery• Information Architecture• Content Management Systems• Custom Content Designer• Excellent Content-Driven UX• Continuous ImprovementKnown for Information Management & Security that brings peace of mind to both the business and customers: • Risk Management & Prevention• Effective Change Management • Strategic Plan Execution• Security Minded• Remarkable Attention to Detail

James Hanson's Current Company Details
Optum

Optum

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Content Strategist | User Experience (UX/CX) Advocate | Change Manager | Platform & Content Migration Expert | Cloud | AWS | Health Care | FinTech | Crypto
11000 Optum Circle, Eden Prairie, MN
Website:
optum.com
James Hanson Work Experience Details
  • Optum
    Senior Content Strategist – Ux Design | Content Design | Information Management |
    Optum Jul 2019 - Present
    Eden Prairie , Mn, Us
    Responsible for working with Development/Design teams to ensure a positive experience by matching UX and audience/role expectations, checking for consistent design throughout applications, and urging functional minimalism for a successful and engaging UI. Coordinate and develop training and user information for new self-service applications while identifying new documentation and training needs. Arrange and script expert sessions, create job aids, and other custom content as needed for users in various roles.
  • Data Recognition Corporation
    Senior Content Strategist – Ux Design (Consultant) | User Experience | Information Security |
    Data Recognition Corporation Feb 2016 - Jul 2019
    Maple Grove, Mn, Us
    Partnered with Development teams to ensure customer UI/UX requirements were met as efficiently as possible. Ensured a successful UX using design, UI cues, and messaging for highly customized software and Web portals. Created custom user information, based on role, for customer states and educational consortia. Crafted technical drawings, reports, data-flows, and procedures for inclusion in RFPs and customer materials.
  • Wells Fargo & Co.
    Senior Business Content Strategist / Compliance Analyst (Consultant) | Sdlc | Alm
    Wells Fargo & Co. Jun 2016 - Dec 2018
    San Francisco, California, Us
    Supported software development to ensure proper development; testing; product access, security, and branding standards were followed. Analyst on the Systems Development Lifecycle (SDLC) & Application Lifecycle Management (ALM) Policy & Procedures team. Collaborated with Centers of Excellence (COE) and SMEs to produce and maintain SDLC and ALM content. Created, implemented, and managed enterprise technology delivery standards and helped to develop the processes to meet the standards. Provided guidance to application and technology teams on the SDLC and ALM Standards and how to maintain compliance.
  • Agribank (St. Paul, Mn)
    Senior Content Manager / Business Analyst (Consultant) | Content Design | Information Management |
    Agribank (St. Paul, Mn) Jun 2015 - Feb 2016
    St. Paul, Minnesota, Us
    Member of software development team; SME for documenting new software updates and information mapping for Community Banks. Data and workflow mapping to support back-end system upgrades. SDLC and ALM standards gap analysis.

James Hanson Skills

Software Documentation Technical Writing Agile Methodologies Robohelp Business Analysis Online Help Manuals Xml Framemaker Technical Documentation Technical Communication Content Management Requirements Analysis Snagit Crm Documentation Sharepoint Visio Dita Needs Analysis Testing Editing Content Development Usability Testing Html Sdlc Training Captivate Agile Project Management Information Architecture Instructional Design Requirements Gathering Usability Technical Training User Experience Cms Structured Authoring White Papers Dita Xml Adobe Acrobat Release Notes Online Help Development Web Content Guides Single Sourcing Wikis E Commerce Camtasia Tfs Localization

James Hanson Education Details

  • University Of Minnesota
    University Of Minnesota
    English

Frequently Asked Questions about James Hanson

What company does James Hanson work for?

James Hanson works for Optum

What is James Hanson's role at the current company?

James Hanson's current role is Content Strategist | User Experience (UX/CX) Advocate | Change Manager | Platform & Content Migration Expert | Cloud | AWS | Health Care | FinTech | Crypto.

What is James Hanson's email address?

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What is James Hanson's direct phone number?

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What schools did James Hanson attend?

James Hanson attended University Of Minnesota.

What are some of James Hanson's interests?

James Hanson has interest in Collecting Antiques, Exercise, Home Improvement, Reading, Gourmet Cooking, Watching Auto Racing, Sports, The Arts, Food, Home Decoration.

What skills is James Hanson known for?

James Hanson has skills like Software Documentation, Technical Writing, Agile Methodologies, Robohelp, Business Analysis, Online Help, Manuals, Xml, Framemaker, Technical Documentation, Technical Communication, Content Management.

Who are James Hanson's colleagues?

James Hanson's colleagues are Alexandra Lebron, Kari Rankin, Elnur Muradli, Neha Tatvedi, Griselda Blanco, Antoinette Orton-Gray, Kathleen Lunz.

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