James Hanson Email & Phone Number

Eden Prairie , Mn, Us

Responsible for working with Development/Design teams to ensure a positive experience by matching UX and audience/role expectations, checking for consistent design throughout applications, and urging functional minimalism for a successful and engaging UI. Coordinate and develop training and user information for new self-service applications while identifying new documentation and training needs. Arrange and script expert sessions, create job aids, and other custom content as needed for users in various roles.

Maple Grove, Mn, Us

Partnered with Development teams to ensure customer UI/UX requirements were met as efficiently as possible. Ensured a successful UX using design, UI cues, and messaging for highly customized software and Web portals. Created custom user information, based on role, for customer states and educational consortia. Crafted technical drawings, reports, data-flows, and procedures for inclusion in RFPs and customer materials.

San Francisco, California, Us

Supported software development to ensure proper development; testing; product access, security, and branding standards were followed. Analyst on the Systems Development Lifecycle (SDLC) & Application Lifecycle Management (ALM) Policy & Procedures team. Collaborated with Centers of Excellence (COE) and SMEs to produce and maintain SDLC and ALM content. Created, implemented, and managed enterprise technology delivery standards and helped to develop the processes to meet the standards. Provided guidance to application and technology teams on the SDLC and ALM Standards and how to maintain compliance.

St. Paul, Minnesota, Us

Member of software development team; SME for documenting new software updates and information mapping for Community Banks. Data and workflow mapping to support back-end system upgrades. SDLC and ALM standards gap analysis.