James Richard Williams Email & Phone Number

Our service includes a comprehensive consultation to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly. That’s how we ensure your success.Mission statements –We are dedicated to ensuring that your business moves forward with growing and prospering in this competitive market. Our Founder James "Will" Williams has over 20 + years and has worked with large company's in several industries: AirlinesBankingRetailHealth Care ManagementTransportationInsurance Real EstateOff Shore Team ManagementSoftware Telecom We not only bring dedication we bring years of experience in several industries that along with your business will equal success for your company.

Washington, Dc, Us

Washington, Dc, Us

Armonk, New York, Us

Bengaluru, Karnataka, In

Utilizes PM professional skills to enhance the level of service and quality of deliverables. · Exhibited strong project leadership in a shared services resource environment. · Ability to collect technical inputs from subject matter experts and create solutions to drive aggressive timelines · Communicate complex issues to stakeholders with recommendations on the path forward. · Manage fleet refresh projects including hardware and software · Assistance in security deployment and management. · Allocate resources appropriately to meet program needs and minimize resource contention. · Coordinate stakeholder meetings to ensure all parties understand the deliveries and milestones and the re-sources that are assigned. · Facilitate with excellent verbal and written communications.

Dallas, Texas, Us

New York, New York, Us

Dublin 12, Ie

Primary operation liaison between manufacturing (Dallas and Mexico Facilities), engineering, sales, and purchasing for future or existing projects. This includes:• New Projects that have defined timelines and deadlines• Theoretical Projects that could lead to future new projects• Current day to day projects that require coordinationEffectively lead, manage and motivate multiple projects and teams and identify obstacles at early stages to ensure objectives/deadlines are met. This includes the review of the following: • Understanding engineering initiatives and equipment involved in projects • Reviewing BOM components lead times, availability, and identifying any other concerns.• Reviewing manufacturing capabilities and capacity for given timeframe required.Worked closely with project teams to improve any process flow and identify changes required to accommodate anticipated increase in workload arising from special projects and rollouts. Identify solution to daily and weekly operational challenges to minimize customer impact. Worked with Process/Project Management of different jobs assigned to the Engineering and Operations department. Provided reports to senior management as needed. Knowledge of Food Service and Manufacturing industry Codes: US/ETL/NSF/NFPAContract negotiation with vendor and contractorsProcess improvement in the different departments that I was over: • Warranty Department• Estimation Department • Manufacturing • Logistics Understanding of utilization of material used

Stamford, Ct, Us

Armonk, New York, Ny, Us

Formally Lufthansa SystemsVendor management; Contract negotiations; VoIP Implementation; Desktop Refresh to WIN 7; VoIP planning; LAN Planning and Migration; Project Budgeting; Project Scheduling; Duty Travel ; Overseeing New site setup's from a technical side; Cisco Switch Setup; Vendor Vetting; VoIP order Fulfillments; New Product Rollout Management; Vendor Product Vetting; Project Financial Management; Project Cable Management; LAN Rollout Planning; Billing Reconciliation; Usage of Scout Asset management Tools; Rollout Control Center Trained; Product Management; ITIL v3 Foundation Certified

Raunheim, Hessen, De

Vendor management; Contract negotiations; VoIP Implementation; Desktop Refresh to WIN 7; VoIP planning; Project Budgeting; Project Scheduling; Duty Travel ; Overseeing New site setup's from a technical side; Cisco Switch Setup; Vendor Vetting; VoIP order Fulfillments; New Product Rollout Management; Vendor Product Vetting; Project Financial Management; Project Cable Management; LAN Rollout Planning; Billing Reconciliation; Usage of Scout Asset management Tools; Rollout Control Center Trained; Product Management; ITIL v3 Foundation Certified

Irving, Texas, Us

Multiple project Rollout that included: Project Implementation; BA Risk Management; Daily Reporting and communication to all stake holders; Rollout Planning & Scheduling of Field installs with software ; Managing Release notes; Managing retail Software rollouts Continental and Internationally; Vendor management; Managing Off shore teams ; New store ISP installation management; Project team management; Data Migration Management; WIFI troubleshooting; Training Center installs ;New Store Server Install management including troubleshooting; Coordinating with Developers systems needs; Managed rollout of new in store servers in the continental US (940+ server conversions); Managed Rollout of Store conversions in Canada (100+)

Houston, Texas, Us

AMP Migrating a worldwide client on to a New SRA environment which consisted or managing several teams worldwide. From Asset management, software management and testers. The Project was a success and finished ahead of schedule. Managed many different steak holders; kept track of time for budget purposes. Verified Report sign offs. PPMC; SM; HPSX; HP security protocol; HP PPM certifications. Tram Migration for another worldwide client I helped retire a management tool and migrate to the new TRAM tool. We worked with several major worldwide clients. I led meetings and task with both major migrations. I am HP re-deployable.

Project Implementation; Train new field technicians on new hardware installations; Troubleshoot with Field tech; supervise post installs; WAP trouble shooting; Back Office Server Installation; Clarity issues Management; SQL Management; Planning & Scheduling; Retail server Rollout; POS Installation and Troubleshooting; On call Support; Scheduling Techs for installs; C-Store Technical Support

El Segundo, Ca, Us

1) Coordinating the day-to-day activities associated with assigned projects to ensure that goals and objectives of projects are accomplished according to the project plan and/or contractual agreement(s); including the following:a) Monitor service requests in the Companys Call Management Systemb) Monitor service requests in the Customers Call Management Systemc) Schedule and coordinate on-site service requests with technical resourcesd) Coordinate parts delivery and shipmentse) Coordinate inventory management and reconciliationf) Assist in the preparation of various project related reports (service level, customer sat, project status, etc.)g) Serve as an internal and customer contact liaison as appropriate; referring non-routine or major problems to management or other personnel as appropriateh) Facilitate administrative and/or operational changes affecting assigned projects as determined by management.i) Confer with project staff to outline work plans and to assign duties, responsibility and scope of authority as appropriate and assigned by management2) Maintain a high level of customer satisfaction via the timely management and resolution of customer satisfaction issues; includes providing feedback regarding customer requirements.3) Maintain clear and timely communication with corporate staff, field staff and third party vendors as needed to effectively execute above duties.4) Attending Company training, meetings or other job-related activities as required.5) Prepare, maintain and submit job-related documentation (paper or electronic) in an accurate and timely fashion. Tasks may include accurate data entry into En Pointes various information systems as appropriate.

Product protection; Product Tracking; Logistics management; Resource Management. Ensured product as well as resources made it to the correct location in a timely manner. BOL management. Time Management. Transportation management. Full knowledge of the Federal Motor carrier Safety regulations. Route management and Fuel management. Hazmat Trained. Training for Transportation Project Management

Irving, Tx, Us

Managing server and WIFI install resourses. Data migrations. Project Implementation; Train new field technicians on new hardware installations; Troubleshoot with Field tech; supervise post installs; WAP trouble shooting; Back Office Server Installation; POS Installation and Troubleshooting; On call Support; Scheduling Techs for installs; C-Store Technical Support ; Training centers set up. C-Store Conversion and Integrations; fuel integrations.

El Segundo, Ca, Us

Trouble shooting; Project Planning; Project Management; Product Ordering; Product Tracking; Stakeholder Management; Resource Management.As Project manager for En Pointe, I worked on a project in which we were doing an Access Point refresh for one of the largest airlines. I had to ensure that all security measures were fulfilled and that resourced technicians were properly badged to go into security protected locations. It was also my job to ensure that the Clients sites were brought into PCI compliancy. Ensured product as well as resources made it to the correct location in a timely manner.

Irving, Tx, Us

Project Implementation; Train new field technicians on new hardware installations; Troubleshoot with Field tech; supervise post installs; WAP trouble shooting; Back Office Server Installation; POS Installation and Troubleshooting; On call Support; Scheduling Techs for installs; C-Store Technical Support ; Training centers set up. C-Store Conversion and Integrations; fuel integrations

Full cycle Project Management; Gap analysis providing beneficial changes; Project Implementation; Full SDLC management; Managing Software developers as well as being hands on in the development process; Project team management; Statement Of Work Creations and Managing; Share Point Management; Projects tracked through MS Project; Change Request Creations and Managing; POS and Back Office Trouble shooting on a User and a developers level; Scripting new code to work with Clients needs; Risk Management; Daily Reporting and communication to all stake holders; Field installs of software and training of retail software; CCTV and Audit software development; Travel to clients sites both Continental and International; QA software before it was sent out to the client; Managing Release notes; Managing retail Software rollouts Continental and Internationally; Vendor management; Managing Overseas developers.

Houston, Texas, Us

Irving, Tx, Us

Managed ATM Data Communication line installation/including troubleshooting. ; Daily Reporting and communication to all stake holders; New store construction Data line management; New store ISP installation management; Wireless Access Point Mgt. Netscreen Manager (Wireless management at over 5800 sites); Project team management; Virtual Commerce implementation and trouble shooting (VCOM); WIFI and IIS troubleshooting; SDLC; Training Center Data line Coordination ;New Store Server Install management including troubleshooting; Coordinate with Developers systems needs; Managed rollout of new in store servers in the continental US (5800 server conversions); Managed Rollout of Store conversions in Canada (550-+) Managed the Safe Rollout within the US and develop trouble shooting guide lines for the end user which in turn lowered maintenance cost. NOTE: Recipient of 7-11’s Unsung Hero Award

Irving, Tx, Us

VCOM installation and troubleshooting Management ; VCOM Upper Loop Monitor data line Management ;Verification of Blue Prints with Data Tech on Data line placement.; Project team management; Conversion from ISDN lines to Frame Communication. (Management of Frame Circuit ID’s) / De-installation of Frac-T routers ;Lab Test Technician II/ Recipient of 7-11’s Unsung Hero Award; Software Upgrade Management / Staging of In store Servers (ISP’s); Met with weekly with partners to increase productivity and streamline installation procedures. Coordinated all aspects of Point Of Sale installation with business partners: KPMG, NCR EDS, ACS, Vanguard, AT&T, and all Regional LEC’s

Bioterrorism Cert, Crisis/Emergency/Disaster Management

Mba, Bus.