Jay R. work email
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Jay R. personal email
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Jay R. phone numbers
I’m Jonathan, a digital UX and Product Designer. I’ve got over 11 years of experience in the product design world, and I’ve seen it all—launching multi-platform apps from scratch, working with startups to massive enterprises, and everything in between. My toolkit includes Figma, Sketch, Adobe XD, Creative Suite, Dovetail and FullStory.I live and breathe user-centric design, backed by data analytics and thorough research. I don’t just make things pretty; I make them work and work well. My approach is all about deconstructing design problems and working my way through ideal solutions and measuring their impacts ahead of engineering. Think of me as a design detective, uncovering user insights, analyzing pain points, and meticulously crafting every detail to exceed project goals and meet deadlines.My design philosophy is simple: create functional, transformative solutions that drive success. Whether it’s SMB products, e-commerce, subscriptions, or enterprise systems, I’m all in. I’m an army of one, ready to tackle any project that’s dragging because of a lack of UX resources. Need a product design wizard? Let’s connect!When I’m not elbow-deep in a high-profile project, you’ll find me exploring the world, hitting the beach, hiking, or nerding out over cool Airbnbs. For more on me - check out my website at joonathan.comPast Industries:👉 Healthcare👉 Automotive and transportation 👉 E-Commerce and subscriptions👉 Legal compliance👉 Tax compliance👉 Advertising
Legalzoom
View- Website:
- legalzoom.com
- Employees:
- 1365
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Senior User Experience DesignerLegalzoomFullerton, Ca, Us
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Product Design & Smb ConsultantJoonathan.Com May 2024 - Present
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Senior Product Designer, Smb Tax Compliance + OnboardingAvalara Oct 2022 - May 2024Durham, Nc, Us• Led onboarding redesign efforts, creating a framework that streamlined self-service initiatives and increased product activation. • Enhanced and refined the Figma design system library, creating tokens and variables for onboarding libraries used by designers and engineers. • Simplified and unified workflows, and eliminated lengthy administrative tasks. This led to the development of a digital and intuitive onboarding process for our core company product, AvaTax and to make all products self-service. -
Product Design Researcher, Smb Employer ProductZiprecruiter Jun 2022 - Oct 2022Us -
Product Research Lead, Smb Legal Compliance + Lz TaxLegalzoom Jan 2022 - Jun 2022Mountain View, California, Us• Responsible for all research efforts for SMB and subscription groups; set goals and strategy for teams; determine research roadmap• Launched usability test plans and moderated tests for high profile projects for the business• Prepared insights for internal share out across the org including stakeholders from development, marketing and product• Designed a plan on the page for upcoming research activities and define a timeline for research milestones• Worked closely with Product Managers and Designers to coordinate efforts
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Senior Ux Designer, Compliance Subscriptions & SmbLegalzoom Apr 2018 - Jan 2022Mountain View, California, Us• Responsible for all research efforts for Compliance and Registered Agent products and subscription groups; set goals and strategy for teams; determine research roadmap• Deliver strategy and actionable insights for pre-transaction and post-transaction product experiences• Plan and structure A/B testing experiments and optimization of core website areas• Primarily conduct qualitative research / exploratory and generative to set product roadmap• Manage research vendor relationships and define tool stack • Mentor and support junior and senior researchers
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Adjunct Ux InstructorUniversity Of California, Los Angeles Mar 2019 - Mar 2021Los Angeles, Ca, Us• Led and created a course around Rapid Prototyping and the fundamentals of User Experience• Taught 6 cohorts to students of varying skill sets, experiences and backgrounds. Both remote and in-person. • Translated theory into practice by teaching core skills across Figma, Axure, Adobe XD and Sketch/InVision. • Designed and developed syllabus, course outline and material. Taught course in-person and online/remote sessions. -
Senior User Experience Designer, Subscriptions & OnboardingWantable, Inc. Feb 2018 - Mar 2018Milwaukee, Wisconsin, Us• Created a post-transaction experience for new subscription box subscribers • Redesigned navigation header experience top be responsive and inclusive of logged-in experience• Tested with prototypes with customers and internally socialized findings -
Senior Ux Designer, Hmi TouchscreenKarma Automotive Llc Jan 2016 - Feb 2017Irvine, Ca, Us• Revamped and led IA analysis and wireframing for the optimization of in-car connectivity and infotainment system. • Prepared usability studies and plans • Defined product goals and strategy (personas/user stories)• Conducted user research and usability testing to collect insights to improve our product• Benchmarked vehicles and reported back user experience research insights• Karma Revero Vehicle launched and received awards on both the infotainment and the car design. -
Ux/Ui Designer, Enterprise & SmbKareo Aug 2014 - Jan 2016Corona Del Mar, California, Us• Led net-new enterprise RCM billing app redesign for enterprise business.• Rapidly produced multiple concepts and prototypes; while also creating pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.• Directed scrum design team of 10 in-house and agency designers/ developers to produce service enhancements across net new web app.• Assessed and provided feedback on other web projects for internal teams.• Conducted usability tests on-site and in-house dog-fooding -
Ux Designer & Design ResearcherJoonathan.Com Jul 2012 - Aug 2014Client list: Audible; Amazon; AOL; Condé Nast; Univision.
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User Experience Designer, Subscriptions & OnboardingAudible, Inc. Feb 2014 - Apr 2014Newark, Nj, Us• Created a dashboard for a high-profile mobile app initiative • Researched competitive landscape and delivered insights with cross-functional stakeholders • Prototyped several solutions mobile and responsive web interfaces -
User Experience Designer, E-CommercePublicis Groupe Jul 2012 - Sep 2012Paris, Ile De France, Fr• Maintained sitemap and taxonomy across multiple digestive wellness brands• Concept tested designs and prototyped solutions for development• Facilitated workshops around design and product requirements -
Visual SpecialistApple Aug 2010 - Jul 2012Cupertino, California, Us• Arranged new products, graphic panels, signage and setup product launches. • Cultivated and inspired employees about Apple’s vision and standards. • Collaborated with creative coordinator and event team to execute events in-store. • Oversaw the training, brand standards, and compliance of 300+ employee teams at one of the highest profile stores in the company: West 14th Street. -
SpecialistApple Aug 2010 - Feb 2011Cupertino, California, Us• Educated and taught consumers on the know-hows behind Apple products. • Demonstrated software and did product walkthroughs.• Empowered users to try, fail and learn and not be intimidated by technology.• Assisted with Visual Merchandising in a multimillion-dollar flagship location.
Jay R. Education Details
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Parsons School Of Design - The New SchoolDesign And Technology -
Ucla ExtensionFrontend Web Coding Bootcamp
Frequently Asked Questions about Jay R.
What company does Jay R. work for?
Jay R. works for Legalzoom
What is Jay R.'s role at the current company?
Jay R.'s current role is Senior User Experience Designer.
What is Jay R.'s email address?
Jay R.'s email address is designedbyjay@me.com
What is Jay R.'s direct phone number?
Jay R.'s direct phone number is +134793*****
What schools did Jay R. attend?
Jay R. attended Parsons School Of Design - The New School, Ucla Extension.
Who are Jay R.'s colleagues?
Jay R.'s colleagues are Eric Humphries-Moffett, Austin Schank, Lawrence Pond, Charles Koss, Luiz Carlos Costa, Paul Hitchcock, Blair Brence.
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