- Provide QA support for multiple iOS and Android builds of the TiVo Companion App; versions include US retail and international/domestic partners (Virgin Media, ComHem, Cogeco, RCN)- Execute weekly build acceptance test runs and provide reports detailing issues and new features implemented throughout product cycle- Gather logs via Android SDK (using Android Debug Monitor) and Application Crash Reports for Android (ACRA)- Provision multiple types of iOS and Android devices with… Show more - Provide QA support for multiple iOS and Android builds of the TiVo Companion App; versions include US retail and international/domestic partners (Virgin Media, ComHem, Cogeco, RCN)- Execute weekly build acceptance test runs and provide reports detailing issues and new features implemented throughout product cycle- Gather logs via Android SDK (using Android Debug Monitor) and Application Crash Reports for Android (ACRA)- Provision multiple types of iOS and Android devices with TestFlight and HockeyApp software to support build distribution for both tablet and phone integrations- Install Android developer preview builds onto Nexus devices- Collaborate with international QA teams in the UK (Virgin Media) and Sweden (ComHem) to test app against local STBs- Effectively communicate across time zones and cultures to exceed program goals in troubleshooting implementation issues; review and coordinate status reports for senior management- Develop core test cases and acceptance test suites with Testopia as required by each international partner’s respective specifications- Proactively suggest improvements to existing QA processes for implementation, testing and reporting for development team; proven track record for boosts in testing efficiencies Show less

- Collaborated with QA teams in the UK (Virgin Media) and Spain (ONO) to set up remote system test labs; managed remote labs for these international projects on a daily basis- More than four years working on the TiVo Experience project which included Comcast and Cox product integrations- Provided set-top box support internally troubleshooting DOCSIS issues for development and QA - Used the DAC to provide software upgrades to the homework population and system test lab for our cable… Show more - Collaborated with QA teams in the UK (Virgin Media) and Spain (ONO) to set up remote system test labs; managed remote labs for these international projects on a daily basis- More than four years working on the TiVo Experience project which included Comcast and Cox product integrations- Provided set-top box support internally troubleshooting DOCSIS issues for development and QA - Used the DAC to provide software upgrades to the homework population and system test lab for our cable projects- Planned and developed the system test lab, which included more than 50 STB’s running a variety of software releases; managed QA across all systems- Worked with automation and development teams providing QA support on internal tools such as the irServer and STB Downloader prior to deployment to the wider project team- Trained new hires for testing and filing bugs, educating them on best practices and the correct upgrade process of set-top boxes using the DCCG station- Ran stress tests in the system test lab using scripts with our internal tools such as the irServer and virtualizer/scriptrunner- Developed and optimized test procedures for performance tools used in weekly test runs and maintained their respective status pages for review- Developed test cases for stress testing in the system test lab- Performed functional and regression testing on multiple platforms of the TiVo DVR- Filed and tracked bugs with Bugzilla Show less