Jackie Smith Jr Email & Phone Number

Columbus, OH, US

Columbus, Ohio

* Successfully launched a new publishing business in December 2018* Responsible for selecting, producing, marketing, and distribution of various manuscripts including short stories, novels, and children's books* Developed and implemented strategic marketing and sales plans to increase sales and meet business goals* Coordinated deliverables and publication.

West Jefferson, Ohio, United States

* Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems* Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws* Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment.

Grandview Heights, OH

* Provide onsite and remote incident / technical assistance and support for corporate end users * Provide onsite and remote request assistance and support including remote software installations, onsite systems deployment, and problem identification/resolution.* Active participant in continuous improvement, including Windows 10 Upgrade/Migration* Tier II.

Columbus, Ohio Area

* Provide onsite and remote technical assistance and support for 6000+ end users * Collaborate on ideas with co-workers to provide the best solutions for customers * Deploy desktops and laptops to customers ensuring complete satisfaction

Columbus, Ohio

*Administered and directed all aspects of firm's planning/development strategies; drove forward new business. development through in-depth analysis of clients' needs and requirements to promote growth and enhance revenue*Assumed full responsibility for the strategic planning, development, operations, sales and marketing, customer service, human resources.

Lockbourne, OH

*Electronic Data Integration specialist*Provide network support and related services in a help desk setting*Performed Tier 1-3 troubleshooting and resolution of desktop, server, and application issues

Miami, FL

*Assisted with recruitment and employment activities to include requirements gathering from senior staff, sourcing, application/résumé screening, interview scheduling, and reference checking*Provided wide range of administrative and clerical duties to the Child Care Licensing Department*Key accountabilities included administrative functions (activity.

Elyria, OH

*Developed, planned, organized, and administered policies and procedures for organization to ensure administrative and operational objectives were met*Negotiated contracts and agreements with federal and state agencies and other organizations and prepared budget for funding and implementation of programs*Developed, directed, and coordinated testing.

Vermilion, OH

*Oversaw setup of servers and desktop workstations*Configured routers, firewalls, domain name services, e-mail, Web, and ftp services*Administered, fine-tuned, and improved key business systems including internet, intranets, and Ford Star

Elyria, OH

*Planned and developed training procedures utilizing knowledge of relative effectiveness of individual training, classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops*Formulated training policies and schedules, utilizing knowledge of identified training needs*Developed and organized training manuals, multimedia.

Yokota Air Base, Tokyo, Japan

Member of Air Force Elite Guard. Provided security for sensitive resources up to and including Presidential duty. Utilized military training to ensure compliance with military justice and fire safety requirements, including tours of duty as Patrol Officer, Crime Prevention Non-Commissioned Officer (NCO), Federal Police Escort, Physical Security NCO, and.

Computer And Information Sciences And Support Services, 4.0

Diploma, Computer Science

3.75 GPA

Diploma, Data Processing