Jon Lee Email & Phone Number

Shepparton, Vic, Au

Victoria, Australia

Victoria, Australia

Projects delivered include:▪ End-to-end Talent Management, including attraction & acquisition, onboarding, review, retention & offboarding▪ Training, Learning & Development, Coaching and Succession planning and implementation▪ Audit & Regulatory Compliance, across Legal, Safety & Governance domains▪ Process Mapping, Continuous Improvement, Instructional Design▪ Organizational Change Management, Optimisation and transformation ▪ Operational Performance design, planning and execution▪ Project Management & Implementation.

Tatura, Victoria, Australia

Key Functions:▪ Building Talent Supply, Acquisition & Retention▪ HR Change Facilitation▪ Organisational Design & Strategic Workforce Planning & Delivery▪ Performance Management & Improvement▪ Highly adept across Employee Relations & Industrial Relations▪ EBA Negotiations & Implementation▪ Safety, Legal and Regulatory Compliance▪ Payroll Expert

Australia

Victoria, Australia

Key Functions:▪ Provide and enable Strategic Leadership, Partnership Engagement & Operational Expertise across GOTAFE's delivery portfolio▪ Establish and enhance valuable, relevant pathways for GOTAFE students and alumni▪ Lead Strategic Development of GOTAFE's Inbound Pathways programs, including VETDSS, Youth Engagement & Reconnect programs▪ Lead GOTAFE's Higher Education partnerships and Outbound Student pathways with tertiary Institutions and other education providers▪ Lead GOTAFE's strategic alliances across multinationals, schools, education providers, tertiary partners, key peak bodies, industries and communities▪ Oversee GOTAFE's CRICOS International Education portfolio▪ Oversee GOTAFE's Student Ambassador program and youth leadership initiatives▪ Oversee GOTAFE's Alumni program▪ Oversee GOTAFE's GURU program - linking our talented staff to mentor students across our footprint.

All Gotafe Campus Locations

Key Functions: ▪ Oversee GOTAFE's VET in Schools portfolio across all campus locations▪ Operational and management responsibility for the Shepparton and Wangaratta Technical Education Centres including: Educational delivery, Business development, Sales & Marketing, Finance and end-to-end Administration. ▪ Responsible for developing VET opportunities, access and participation across Victoria and Interstate ▪ Management of the financial and contractual arrangements with the Victorian Dept. of Education (DET) for all Govt, Non-Govt, Independent and Catholic sector activity▪ Oversee the Institute's Auspice programs and outsourced training programs, including quality assurance, governance, risk management and compliance▪ Talent Management and support of all VETiS personnel including Trainers, Structured Workplace Learning Coordinator(s) and Administrative staff.▪ Board Member of the Goulburn Murray Trade Training Centre Consortium and the Central Ranges Trade Training Centre Consortium▪ Member of the Industry Reference Groups Panel; Member of the Simplify Initiative

All Gotafe Campus Locations

Key Functions included:▪ Teaching, Training and Assessment of Students across AQF levels Certificate II, III, IV, Diploma and Advanced Diploma of Hospitality Management, Certificate III & Diploma Events & Tourism Management▪ Course design, development, implementation and training delivery of the Certificate I in Vocational Preparation▪ Selection, development and delivery of blended/flexible learning and assessment materials▪ Program and course management across learning programs and development of Institute instructional learning strategies ▪ Consultation and provision of educational leadership within specialised areas within the Institute▪ Research, development and improvement of TAFE curriculum and learning and teaching methods▪ Package and delivery of nationally accredited courses▪ Supervision and monitoring of student progress▪ Departmental OHS representative across all campuses ▪ Operational Management of Covers restaurant.

Melbourne, Australia

Key Functions included:▪ Oversight and direct management of all Hotel Departments▪ Management representative to ensure complete guest and patron satisfaction▪ Support GM & Director of Rooms with all Departmental Operations▪ Resolving all guest issues and complaints immediately to restore satisfaction ▪ Emergency Response Team Leader▪ Achieved Six Sigma Green Belt▪ Ensuring all staff are motivated and trained in the correct procedures of Hotel operations, standards & procedures, certification and service delivery▪ Development of Business Improvement policies and procedures▪ Responsible for departmental revenue management, cost control, and staffing ▪ Compliance with all workplace Occupational Health and Safety legislation and accident and incident reporting procedures▪ Hotel night audit processes and daily financial reconciliation of all hotel departments▪ Promoting team spirit and effective two-way communication.

Melbourne, Australia

Key Functions included:▪ Welcome Ambassador for the Hotel▪ First point of Contact for all guest enquiries ▪ Full Concierge service provision▪ Operational management of all Service Express staff▪ Transport, Porte-Cochere and Groups reservation management▪ Rostering and Staff development▪ Training and Recruitment Co-coordinator.

Melbourne, Australia

Key Functions included:▪ Oversight and management of all Service Express staff, including: porterage, valet, bell services and in-room dining staff▪ Responsible for all Service Express departmental operations, service delivery planning and implementation▪ Oversaw all recruitment, training, development and certification of all Service Express personnel.

Melbourne, Australia

Key functions included:▪ Highly active front of house position involving logging requests, assisting guests with luggage, transportation needs and general information. ▪ Delivering amenities and other items to guest rooms. ▪ Greet every guest and deliver personal and instinctive guest experiences every day.▪ Valet park guest cars.▪ Set up in room dining orders and deliver to guest rooms.▪ Maintain the cleanliness standards of the Hotel driveway.▪ Assist with other projects as requested by Shift Leaders and Managers.▪ Uphold Westin brand standards and the hotel's policies and procedures.

Melbourne, Australia

Key Functions included:▪ Overall Venue Management of The Next Blue ▪ Operational management including: effective labor and cash control(s), staff management, menu / product / staff development programs,inventory control, rostering, ordering, stock take, bartending, providing an outstanding level of customer service, on-site functions & maintenance coordinator, set-up and breakdown of venue.▪ Developed a series of product menu(s) and costings; implemented refined service standards – further enabling more effective controls on cash, inventory and labor, whilst minimizing downtime during key trading periods.▪ Worked closely with in-house management and Head Office to guarantee that there were procedures and systems in place to ensure accountability for every aspect of the business, and to ensure its longevity and goodwill by continually analyzing, pinpointing and addressing areas of concern.

Melbourne, Australia

Key Functions included:▪ Heavy client interaction▪ Management of removals crew and co-ordination of removal, storage, placement, and delivery of goods with focus in archiving, warehousing, and transport.▪ Led the establishment of the auctioneering division by locating, collecting and sourcing an ongoing supply of new product and material to be available for auction.▪ Developed and implemented new in-house systems relating to floor plan and specific office layout, fousing on how to maximize efficiency and minimize downtime at the onload and offload points of the move.▪ Egan’s Asset Management Coordinator – Assisted in the setup and development of an in-house Asset Management Database for 3rd party organizations to purchase

Company Directors Course, Governance, Legal, Risk & Strategy, Financial Literacy & Performance

Graduate - Australian Institute of Company Directors (GAICD)

National Excellence In Educational Leadership Initiative (Scholarship)

Fields of Study: ▪ Leadership Capability ▪ Leadership & Authenticity ▪ Peer Coaching ▪ Communication, Presence and Influence ▪ Team.

Bachelor Of Applied Management

Fields of Study: ▪ Project Management ▪ Marketing ▪ Financial Accounting ▪ Strategic Human Resource Management ▪ International Business ▪.

Diploma - Vocational Education & Training (Tae50111)

Fields of Study: ▪ Build client relationships & business networks ▪ E-learning facilitation ▪ Learning facilitation in complex.

Diploma Tourism (Sit50107)

Fields of Study: ▪ Manage physical assets ▪ Manage financial operations ▪ Develop and implement operational plans ▪ Develop and implement.

Advanced Diploma Hospitality Management (Sit60307)

Fields of Study: ▪ Food & beverage management ▪ Management of administration ▪ Customer service management and strategic planning ▪.

Certificate Iv Training & Assessment (Tae40110)

Fields of Study: ▪ Planning assessment activities & processes ▪ Making presentations ▪ Assessment of competence ▪ Participate.

Graduate Certificate Management (Business) (21365Vic)

Fields of Study: ▪ Manage compliance with legal, regulatory and ethical requirements in an organizational environment ▪ Manage people.

Vce

Melbourne Grammar School VCE Accreditation - Subjects included – Accounting, Legal Studies, French, English, and General Mathematics

Education record

Education record

Education record