Jose Guzman Email and Phone Number

Drive strategic account growth by optimizing customer success operations and building long-term client relationships.Lead issue resolution with advanced problem-solving to ensure smooth client operations and mitigate risks.Maintain detailed documentation of account activities and key performance metrics for informed decision-making.Analyze performance data to improve operational efficiency and optimize resource allocation.Develop and mentor high-performing teams through continuous guidance and feedback.Implement industry best practices to enhance processes and ensure regulatory compliance.Coordinate cross-functional collaboration to achieve operational targets and maximize client satisfaction.

Managed resources and project teams.Utilized project management tools and conducted risk assessments.Fostered stakeholder collaboration.Demonstrated strong organizational skills

Instructed members on portfolio options.Conducted coaching sessions.Emphasized data analysis and market trends.Managed Salesforce implementation.Played a role in marketing campaign management.

Prospected for candidates on a daily basis, booked appointments and meetings and created a pipeline that led to sales. Used tactical rapport-to-sales methods to upsell website designs, pay-per-click advertising, and social media management.

Managed a branch that was previously showing diminishing returns, through the implementation of best processes we made it profitable; done through daily marketing bodyshops, dealerships, hotels, businesses.Revenue growth of more than a quarter LY.

Improved profitability of business through correct stock ordering minimizing inventory shrinkage.Organized events to attain monthly sales goals.Ensured that all sales goals were met and exceeded through personal goals and managing performance of staff.Discussed merchandising and design with buyers in quarterly reviews.

Conducted private tutoring and presented class curriculum.Planned classes in advance to ensure implementation of IALS.Provided private classes to business teams and governmental agencies.