Mark Cruz Email & Phone Number

Texas, United States

Richardson, Texas, United States

Irving, Texas

Project North (Divesture of Verizon's local wire line residential and small business operations in 14 states to Frontier)Responsible for communicating requirements, planning, estimation, execution, daily and weekly status reports, and escalations across a multi-million dollar data warehousing project associated with Verizon's spin-off to FrontierEWM.

Implemented processes to manage the development of site design and internet marketingPM the design and implementation of site design to include client requirements, graphic design, web development and internet marketingImplemented processes to manage resources globally using web based project management toolsEstablish rapport with new clients and maintain.

Gathered project development data from project teams, communicated and presented weekly and monthly status reports to stakeholders and sponsors. Team focal point for policy & procedures, prepared documentation, reports and publications for project team and management, tracked and maintained departmental hardware and software budget for a 12 TB Data.

Managed the installation of fire and security alarm systems. Ensured compliance with city and state regulations. Coordinated and scheduled daily operations to meet company goals and budget. Assisted in engineering and planning. Coordinated with vendors and customers to ensure timely and efficient completion of each project. Investigated and troubleshot.

Managed the installation process of fire alarm systems from builder blue printsCoordinated with contractors, vendors and customers to make certain that objectives were met in a timely manner. Produced estimates, procured necessary equipment, managed accounts and ensured quality in every installation

Supervised daily operations for the Research Department for the largest Bank One processing center in Texas. Supervised timely retrieval of customer account information. Compiled and reported daily productivity to national headquarters in Ohio. Supervised second and third shift mail distribution. Ensured timely delivery of 1+ million pieces of mail to Bank.

Head Quaters Support Battalion, Honorable Discharge