Continuing to practice what I preach: Applying best practices in continuous improvement (lean six sigma) and organization development (organizational change and systems thinking) to strengthen the performance of organizations, teams, and individuals through mentoring, coaching and training. The current focus of my work: • Integrating Agile with DMAIC and Lean• Incorporating Design Thinking into improvement and innovation methods• Using rapid learning cycles (PDSA) to reduce problem-to-improvement cycle time• Making virtual work (managing, improving, learning) the new normalContinuing work:• Addressing both the people and process sides of the performance equation as an organization development/change management consultant and as a certified lean six sigma master black belt• Leading, mentoring, coaching, and training to develop the know-what and know-how needed to improve work processes and people's engagement• Using continual improvement methods in functional, service, and new-development business processes• Working internationally (Asia, Europe, Latin America)The people I work with describe me as a highly skilled coach and trainer; a sense-maker with deep knowledge about the whats and hows of improving organization performance; collaborative, possibility-focused, a person of integrity, truly helpful, and always committed to their success. Specialties: • Organization Effectiveness and Development• Lean Six Sigma for Non-Manufacturing Processes (Service, Transactional, Development)• Coaching for Performance Improvement and Personal Development• Effective Decision Making• Change Management• ERP Implementation • Team Building and Facilitation• Organizational Learning and Knowledge Management• Instructor-Led and Virtual Training and Facilitating• Statistical Thinking and Decision-Making for Non-Specialists• Organizational Culture Assessment and Development